Glad you got it fixed, sad that the bike was sold that way. As for the dealer, I am fairly certain that they have to repair any Specialized bike per their contract with Specialized in order to be a dealer. Specialized should be made aware of the shop's stance, the factory rep may "gently"...
On the other end of the spectrum, here in coastal Florida I found most of the gearing to be unused so I first changed to the 34T chainring then later to the 11-36 cassette (which was a lot more difficult). Now the range is good for the trails here.
My heart rate gets to the same level on my Levo SL as it does on my analog bike, I am just going faster (and getting a better breeze). The difference is when my heart rate gets too high I can add some more assistance instead of slowing down.
5000 miles is great! The surface where I ride is like sandpaper without the paper so the chainring and cassette feel rough by about the third chain. When they feel rough and the new chain doesn't appear to fit well is when I replace them.
Marketing meeting at company "O":
Manager: "Everyone, we need a new lightweight MTB but being a small company we don't have the money for developing a new motor. Ideas?"
Mr Marketing Genius: " We use a smaller battery, take an existing 85 NM motor, detune it to 60 NM to get acceptable...
Rise motor 60 N*M; rpm 75-90 (let's use 80); equals about 500 W. If the motor is 90% efficient (generous) the battery has to provide 555 W. The 360 W*H battery will be drained in about 40 minutes yet Orbea claims 2 hours at that level. Someone is breaking the laws of physics, my guess is...
Maybe. Creo TCU sure looks just like the one on the Levo and it has some provision for lights: Specialized splitter cable S206800003 connects to the TCU and provides a 12V 650 mA output (pg 38 of the Creo manual).
My experience did not go as well as yours (I wish it had, would have saved $$). When I went from the Eagle NX cassette to a SRAM 11 speed with SRAM 11 speed NX shifter the Eagle NX derailleur would sometimes not shift/sometimes double shift. I checked the two shifters cable pull and they were...
Looking at the Specialized website, for some reason they do not show an image of standover height for Levo SL but they do show it for other bikes like Levo and Stumpjumper. Their measurement is near where the tubes meet, kind of worst case.
If the motor is 80% efficient that is still about 100 watts going towards heat at full power. 158 F does seem hot but 104 F is easily exceeded with power off and just basking in the sun around here. ;)
My previous response must have not posted: my SL medium aluminum has a standover height of 699 mm (where the top bar joins the seat tube) to 762 mm (where the top bar joins the other tube). I have 27.5" wheels on it but that should only account for maybe 20 mm less than spec. I do not know...
I was not happy with the standover height of my SL and changed to 27.5" wheels. Much better (in several ways) with a standover height of about 700 to 735 depending where on the tube I measure it (aluminum frame Medium). 787 does not seem correct even though that is what Specialized specifies.
As you noted, plus the derailleur/shifter appears to be a matched set with regards to ratios. I changed from a 12 speed to 11 on my Levo SL and needed a new shifter *and* derailleur to get it all to work properly.
I was spending most of my time at the smaller end of the cassette and changed to...
A left-handed drill sometimes works:
https://www.lowes.com/pd/CLE-LINE-12-Piece-1-8-in-x-2-1-2-in-High-Speed-Steel-Left-Handed-Twist-Drill-Bit/999917939
SL Range anxiety? Not here: I rode 27 miles (flat trails, eco mode) and still had 6 bars left. The bike should be good for 50+ miles like that. It was also 90 degrees and sunny that day.