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No dice again, Trek swapped out the Trek speed sensor wire and same result, double mile and double speed. The Trek Folsom team is continuing to Work with Bosch tech support and their corporate team to solve the issue after the Bosch Firmware update. Bosch and Treks current thought is since the...

Bosch confirmed it is a Trek specific issue, no rollback of the firmware rolled out. My Local Trek corporate store acknowledged it’s a Trek issue. As note on my prior post, to help move this along and solve this together with Trek & Bosch I took my “Bosch” specific 6 bolt magnet (left over from...

So my local Trek call yesterday evening and said We fixed it, took it for a test ride and it’s all good, i said what are you serious and they said yes my tech road it really slow and it was registering correctly, (who the F rides really slow owning a EMTB I thought 💭) that blow my mind, luckily...

FYI, update from Bosch regarding the resent app update which has been a pleasure to work with and Trek in Folsom. I contacted Trek Folsom they elaborate on what Bosch said, so here is the deal, per Trek, the NEW elongated magnet on the Rails (with smart system) is double reading the rotation...

Anyone know If this update is the fix for the mileage and speed issue?

Thanks 🙏 shared this with my Local Trek service manager, I’ll let you know what he says

I spoke to Trek again yesterday, they shipped out a new “Trek specific” speed sensor to the Folsom Trek shop. It was shipped under warranty so they said it was priority shipped, hope to hear tomorrow and I will post what the results are. I have a call with Bosch tomorrow to hear what the...

Or you go with Trek and don’t do the current firmware update. 5% off the Rail

American buys, specialized offering up 25% off again.

Email sent, please let me know if still available, thanks

Bosch said no, that is why my bike is sitting at Folsom Trek. Please Make sure you are reporting the issue to Bosch, create a incident so you are getting updates, also the more reporting the higher priority to rectify the issue (833) BOSCH-EB (267-2432) or email [email protected] Share...

FYI, I spoke to Bosch again yesterday and they did not confirm but “simi confirmed” that it is very possible a firmware issue, the app Team is in Germany and back early next week, what I took away from the conversation is it’s possible we’ll see a firmware v.2 pushing sometime soon. Also they...

What bike are you riding? Year Make Model

Yeah right now I am giving them the benefit of the Doubt, I plan on calling Bosch in the morning to discuss further

Rob, any news from Trek or Bosch On your end? My local Trek dealer is working with Bosch and they think it’s a speed sensor issue, according to the shop manage bosch is shipping a new speed sensor for Trek to instal. However, This seems odd to me since the firmware update was on the drive unit...

I spoke to my local Trek today they’re starting to think it’s the “Trek speed sensor” he explained that’s trek has a custom software modification due to where Trek placed the sensor in the rear triangle, trek and Bosch were supposed to have worked this out prior to the release, he went on to...

I asked this question yesterday when I took my bike to Folsom Trek, they said they can not roll back to a previous firmware version. In turn they removed the current firmware update and reinstalled, this did not correct the issue.

Thanks Paul, I requested to join the FB group. Also it surprises me that more Trek Rail Smart system owners/riders aren’t posting with the same issues.

Thanks Rob. I have a case open with Bosch U.S.A.

Please share the link to the FB post