Can't ask for more than that nice one:-)
Haibike or Haibike UK on messenger out of curiosity? (I've been waiting for a response to all my messages on the UK one)
Everyone's opinion is a valid one and glad you're happy fella. Think we can all agree that the issue will be dealt with at some point. Rather than the points above, the failure to respond and keeping customers (and probably lbs) informed is my issue - something they should be doing as a...
Someone has put a claim in for the replacement chainstay - apparently 6 month wait on that.
And yeah it's just not on ( Lol don't get me started on how shit Haibike are! )
£40 for the spider (I was lucky) - £80 roughly for the wolftooth chainring I think but haven't sourced one yet - Then £20 for WT blue bolts and I have Hope blue crankset envy so another £165 ish when I have the funds
Ordered the Spider cheers :) Now to locate a chainring. Haibike should reimburse customers that have to do this, at least for the parts - maybe even give us a free tshirt that we can clean our chainsets with. I'll be hitting social media over the next few days to provide sarcastic comments...
Yeah was just having a look - pricey postage fees. TBH No one who buys a brand new bike should be having this much trouble, or additional cost to just to be able to ride it. I would honestly take my money back on this bike in a heartbeat, but have no chance without Haibike admitting the fault
More and more people are reporting this issue on here and especially the FB haibike owners page. I was told 10 working days back on the 7th Jan. Interesting the wording on your response though - Sounds more like a full recall now.
That's interesting - It was one of the things I looked into and asked a few people about (Range between 60-63). I know you probably have way more interesting things to do with your weekend, but would you mind counting the number of links for me please?. Can't quite believe my luck but an ebike...
Hey up - Has anyone had an update on this from their LBS or Haibike? - Any info. would be great.
Just over a month now of not riding and I'm getting nowhere fast and considering starting proceedings to fight for a refund on the bike. Last week when I chased the bike shop again for an update...
Good to know - I submitted a claim just over 2 weeks back - LBS couldn't care less so had to contact Raleigh Tech/Warranty team, who made the shop place the order and sent me a claim form - However I was advised these are direct like for like replacements so not sure it'll solve the problem...