Finally got a chance to go for a ride with my son on his new ebike. He bought a Giant Talon E+ 29er in XL.
Did a little over 36kms down to Mud Bay and out that trail almost half way and back.
Fabulous weather, around 8 or 9C this afternoon.
That sucks, sorry to hear!
Wouldn't surprise me if they only replaced the frame.
My Stance had an issue with sudden off that they couldn't fix. I got a replacement bike including battery, but they put my existing wheels, bar/grips, seat, and pedals on the new one. I was totally OK with that, and...