I have not heard a clicking noise, just the grinding noise. It may be normal for the motor but without an explanation it is worrying as it could also be an issue, especially as some have reported that it is getting worse over time. I guess there is always the warranty if it turns out to be a...
I was able to consistently reproduce the grind with your procedure: rolling free and then pedaling to catch up to the bike motor speed until the motor starts to engage. I would consistently hear the noise that way. I would also sometimes hear it with light torque on the cranks but not with high...
Update: Picked my bike back up. Shop tried hard to find the cause of that grinding noise but were not able to reproduce it. They talked to Trek and checked a few things around the motor but told me everything looked ok. They did acknowledge the fact that the bike came with the wrong cranks And...
My bike is in the shop now. Let’s see what they can find out. I will let you know what I find out. I will also try to reproduce what you described above. Thanks for sharing the details.
Trek is quite unusual here. They do indeed have a 30 day return guarantee for any reason If you are not happy with the bike. This was the reason why I ordered the bike back in July after the launch without ever having seen it in person. I would have never done that without that guarantee. I have...
Hello everyone. I had my Trek Fuel EXe 9.8XT now for 25 days and so far I put about 190 miles on it. I really like the ride feel as it responds pretty much like a normal MTB. I also ride a 2022 Stumpjumper. Of course the weight difference is 12 lbs. but on the trail it seems to disappear. The...