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Suspected that would be the case. I will eventually replace the specialized epic with something more playful and trail capable that also includes a dropper to work on those manuals and hops.

It finally happened! After the battery charger fiasco I could finally take my bike to the trails in what was not only my ride on this bike, but my first ride on a ebike in general. Coming from a ultra light Specialized Epic, this was quite a departure. You can feel the bike weight all the time...

Here's my precious on my first ride

Don't know man, I think the leafs and the mud would make the motor cosier ? Excuse the smugness, but happy not needing to worry about this.

Charger gets here tomorrow ??? I have a lot of biking to do in the next few days....

@Tim funny enough, in my case Canyon is trying to justify itself by saying the site shows the correct information, when I've mentioned it has displayed the previous information for months after I've placed my order. Geez.... Unfortunately I didn't do a screenshot of the previous info, but I...

To update on my charger situation, Canyon has already shipped the missing charger via UPS, so it should be here tomorrow or Wednesday. I know its not the same for everyone, but aside from the glaring omission and the frustrating initial response, I must say they have handled this pretty well...

That looks sweet! I went with the black/orange paint scheme. Just checked my fork and its fit4 too. The fit is probably better for me but sill, WTH Canyon?

Hearing all these horror stories really makes me anxious, but not to discredit anyone's experience, I'm still willing to give Canyon the benefit of the doubt, and will see how they resolve this during next week. One thing is obvious, they really to step up their game if they want their service...

Believe me, I've looked in every corner of the package ;)

Thanks so much @r210

Hi, my Canyon Spectral came with the wires from the remote to display and motor to display both disconnecting. I have two ports open on the display, but can see any markings on the display about which cable should go where. Can I connect either cable to any port or is there a specific order?

Geez, so sorry for your experience. For a direct sale brand one would expect better customer service, and to be fair that has been my experience up to this point. Just not on this one. I'm hoping they will make it right next week, we'll see.

Believe me, the moment I've realised the charger was missing I was ready to do it!

Portugal, trying to find a store here that has the chargers on stock but so far no luck. I'll probably go with @dirt huffer suggestion of buying it with expedite shipping and ask for a refund. This weekend is done, but hopefully I'll manage to get on the bike next week ?

thank you guys, both valid suggestions. I couldn't get to someone on the phone, just via chat, as I waited for the end of the day to unbox. Seems like I have the entire weekend to ruminate on this. Damn, I was happy like a kid unwrapping that thing, god job spoiling that Canyon!

I can't express how angry and frustrated I am with Canyon right now. I've waited 6 months for this bike, spent a lot of money on it, and today I got the package. NO CHARGER ON THE PACKAGE! And to top it all, customer service says no biggie, we'll get a charger to you in 3 weeks.

Exactly this! Go ride more, and you'll hate less ;)

The switch is indeed the E7000, but the display is the SC-E8000 version. They had a typo on the site and that was changed today. I've order the Spectral:ON 9.0 2019 spec. Can't wait for it.

This is awesome. What options did you select to have the lettering as outlines instead of filled?