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Alan, The wiring harness on the Rise creates an electrical loop when the range extender cable is plugged into the frame port. If connectivity with the range extender is lost while the cable is plugged into the frame port, the bike will sense power from the range extender battery has been lost...

If you run out of luck with Jenson USA (Good luck, Jenson has horrible customer service), I have a spare purple pre-load tool which you can have. The only issue is the fiber washer is partially damaged. Remember the part where I said be extra careful to make sure the fiber washer doesn't become...

Dan or anybody else interested, You can purchase a pre-load tool on Orbea's website. Shipping is slightly more due to the parts being shipped from Spain on DHL. It's been my experience that it usually takes two to three weeks to receive parts from Orbea, this includes usually about a week to...

Jdz, The riding in Baja is actually good. I have a home near Puerto Nuevo (About halfway between Rosarito and Ensenada). I take my bike down there when I visit the place and like to ride some single track along the shoreline there. I know there are plenty of other trails in the hills above my...

Awesome! If you have any questions, shoot me a message and I'll help you out. Be safe, Rod

Dan, I originally did a Part # 1 and Part # 2, technical write up on servicing the upper and lower pivot axles and bearings. The articles have diagrams which will help you visualize what I refer to in the thread above. The tech series details an extensive "Full Blown" servicing of the M series...

I would first email Orbea USA and see what they say, i.e. will they honor and remedy the defect. I'd hate to drive an hour each way and get the run around from a bike shop with no results. Maybe see what Orbea says before you even make the long drive. Orbea USA Phone number: 888-466-7232 Email...

Well, that sucks…. I’ve seen several Rise chain stays where the milling on the bearing bore has been for shit. This is the first time I’ve heard of the notch missing. It seems like you have several options. The Rise has a two year warranty. It’s clearly a defect not having the notch. You can...

MikeL, Confirm you are talking about the left side chain stay and circlip? Attached is a picture of my Rise M20 left, non-drive side chain stay. Does your Rise left chain stay not have this notch? I'm going to assume you want to remove the rear chain stay axle bearings, Enduro 6803, and...

Thank you very much for the kind replay, it was much appreciated.

Myles, Some modern 12 speed chains are directional. This is due to one edge of the chain plate having Asymmetrical chamfering which facilitate easier and quicker shifting. SRAM 12 speed chains are not directional, whereas Shimano 12 speed chains are directional. Some chain quick connect links...

Richlock, Yes, you can do just a quick abbreviated maintenance procedure. I've often done an upper service, i.e. grease the axle, without removing the upper shock or servicing the bearings. Bicycle creaking is an annoying and frustrating issue which can drive a person crazy. Identifying the...

WestCoastRider, Nice review on the H30. Isn't it always nice when a new bike makes the trails pop under your feet. I've always enjoyed the Palm Canyon Epic, it's such a great trail. The Art Smith is another fun trail which you can take after reaching the bulldozer picnic area off of Dunn Road...

You the man….If you run into any problems shoot me a message and I’ll help you out. Be safe, Rod

Sir, on the contrary, I've found copious amounts of beer helps the process. If not successful with the brake hose, you will have managed a mellow glow from the alcohol. This helps the bad medicine go away.... One last suggestion. If you don't have one already, consider buying Park Tool's LRT-2...

I have not tried to replace the brake hose on a Hydro series Rise so I cannot speak for that bike series. However, for the carbon Rise there have been many people I know of who have replaced the brake hose without dropping the motor. In order to be successful, you need to do a little prep...

Cookie, Have you checked the contact prongs on the derailleur? It sounds like the battery is loosing electrical contact with the derailleur. The two prongs on the derailleur are supposed to move freely. If they are sticking or dirty this might be the cause. Check the prongs to see if they are...

The Deore brake levers work perfectly well. I would upgrade the brake rotors to 203mm front and rear. I would replace the Deore two piston calipers with Deore four piston calipers. You'll have an awesome brake system. You will have to pull a slight amount of slack in the rear brake hose to...

ethirteen crank arms are perfectly acceptable. There were several issues related to crank arms when the Rise first came out. eThirteen was the crank supplier for the Rise. The higher end models of the Rise came with carbon fiber crank arms. There were issues with the carbon fiber crank arm...

I recently sold my Rise to my brother and bought a Specialized Levo. My Rise had 3,200 miles/5150Km on it at the time of sale. My Rise has performed nicely with no malfunctions other than maintenance of the upper pivot linkage. The only reason why I sold my Rise was I wanted to try something...