Any tips on removing the e13 cassette,I’ve unlocked the cassette by rotating the two separate parts of the cassette and it still sitting firm on the driver. The lock ring seems to be integrated into the cassette? My lock ring tool won’t go deep enough to get a bite.
I’m doing the same thing, E13 are sending me a replacement which I’ll try but not expecting much after seeing similar issues on here.
I’ve just ordered XO1 axs upgrade, cassette, chain, mech and shifter. So that’s my project over the next few days. A few people have switched to this on their...
Have you installed the cassette yet?
did they send a full cassette or just lower gears?
i have the exact same problem and currently in discussion with e13
Hi, I’m having real shifting problems with my decoy, it worked quite well up to my chain exploding due to a poor connection I’d made. Everything looks ok, bit I cannot get it to shift correctly on the last 2 cogs 10 down to 9 and back up again. I have tried a new chain, cleaned the mech, cleaned...
I hear they have a British guy on board, so fingers crossed they are getting their act together. Love my decoy, had a few niggles mainly through my own “tinkering”. The bike is the best I’ve owned regardless of e-bike or regular.
Had similar issues, I put a heater near mine over night and blew with a hair dryer, applied dialectic grease to connections. Disconnected the controller cable and plugged back in. Apparently the system can hold fault codes and this needs resetting ??Fingers crossed its been ok since.
Had a mare with mine today, figured out eventually, anyone got any tips or am I missing something?
I used a piece of electrical cable sleeving to form a route through from motor area, didn’t drop motor, just the battery.
i only wanted to shorten the overlong cable and it turned into all...