I posted earlier in the thread about this; I was surprised there was no comment made...
Mine had a minor scratch on the headtube. I wasn't much bothered about this, and would have happily kept the bike, but thought I'd see if Wiggle would offer to do anything. I thought I might get offered a few pounds in vouchers.
I sent them a really kindly worded email. They replied very quickly and offered me a £300.00 voucher
I've since bought two Escarpe 29ers (first one was too small)... Both arrived in perfect condition.
Mine had a minor scratch on the headtube. I wasn't much bothered about this, and would have happily kept the bike, but thought I'd see if Wiggle would offer to do anything. I thought I might get offered a few pounds in vouchers.
I sent them a really kindly worded email. They replied very quickly and offered me a £300.00 voucher
I've since bought two Escarpe 29ers (first one was too small)... Both arrived in perfect condition.