This may be of interest to anyone experiencing issues pairing their devices to their TQ system following an update to their bike's software over the last couple of months.
I took my Trek Fuel EX-e to my local shop in October 24 for a system software update and, following this, I could not pair my bike with my device, neither through the Trek Central app nor the TQ app. The shop also could not find a solution, so I took my bike home to puzzle it out myself.
I deleted and then reinstalled both apps and then got the Bluetooth connection on my device to forget the bike. I then switched on the bike, turned on Bluetooth, and re-paired the bike. The connection then worked perfectly.
Did I need to delete and reinstall both apps, as well as deleting the Bluetooth memory? I can't be sure, and just deleting the Bluetooth memory may have been sufficient but, whatever the case, everything now appears to work fine.
I took my Trek Fuel EX-e to my local shop in October 24 for a system software update and, following this, I could not pair my bike with my device, neither through the Trek Central app nor the TQ app. The shop also could not find a solution, so I took my bike home to puzzle it out myself.
I deleted and then reinstalled both apps and then got the Bluetooth connection on my device to forget the bike. I then switched on the bike, turned on Bluetooth, and re-paired the bike. The connection then worked perfectly.
Did I need to delete and reinstall both apps, as well as deleting the Bluetooth memory? I can't be sure, and just deleting the Bluetooth memory may have been sufficient but, whatever the case, everything now appears to work fine.
