TonyTortoiseRees
New Member
Hi My friend and I have recently brought two specialized Swork turbo levo's our first ebikes. The bikes have been a game changer with us riding more and more. My question is how long should a drive chain last? I snapped a chain after 260 miles Sram XX1. I have covered 800 miles on the replacement chain Sram XX1. My friend has covered 800miles and recently returned the bike back to the shop because of a snapped chain and a very heavy clunk when in the smaller cogs on the cassette. The shop mechanic examined the bike to then be told that it needed a new cassette,chain and chainring, to then to be told it would be at a cost. Since owning these Ebikes these are the other faults that were fix free of charge. BIKE1 motor, BIKE2, charging port wire, main wire to the display, dropperseatpost. the bike shop made it clear that the issues with the drivechain is wear and tear even with the millage being so low and never offered sending the defected parts back to Sram or Emailing them. we would be so grateful for any advive or freeback if you have had the same problems. regards TONY REES