Spectral:ON 2023 Cracked battery case

Darek

New Member
Mar 5, 2023
6
0
Poland
After driving about 300 km, I noticed that the battery housing was cracking at the screw connections.
Has anyone else noticed similar damage?
20230504_093738.jpg
20230504_093810.jpg
 

vadII

E*POWAH Master
Feb 19, 2019
794
576
Earth
After driving about 300 km, I noticed that the battery housing was cracking at the screw connections.
Has anyone else noticed similar damage?
Is this the brand new model with EP801 motor? Battery looks like previous one and doesn't changed since 2022/2023
 

Koban

Member
Oct 15, 2023
86
134
Germany
Batteries are the same since introduction. This is what Canyon told me.

Yesterday I also discovered some cracks (6 in total) on my 720 battery. Did fill in the Canyon contact form send photos. Within two hours a reply that this is not normal and that a new battery is on his way.

And they will contact me what to do with the old one. Not allowed to use it. No problem for me. I have an other 720 and 900 battery so still can use the bikes ;-)

Thumbs up for the Canyon NL Service (y)
 
  • Helpful
Reactions: Ark

Ark

Active member
Mar 8, 2023
454
375
Newcastle Upon Tyne
Makes you wonder about bikes with batteries that can't be removed and inspected for damage.

a lot of shock and vibration is going through those casings, any slight imperfections could lead to cracks
 

EMTB Forums

Since 2018

The World's largest electric mountain bike community.

552K
Messages
27,908
Members
Join Our Community

Latest articles


Top