NSFRACING28
Member
Hi all, has anyone had any issues with breaking carbon cranks on their e-bikes? I have a new 2019 S-Works and within the first 20 mins of riding it, for the very first time, the end snapped off the end of the crank following a minor pedal strike. I was riding up a mild gradient that was winding and quite rocky. It was a relatively mild pedal strike on the end of the pedal, insignificant enough for me to not give it another thought. Unfortunately this meant that when I went for the next push down the pedal was no longer under foot and I went over the handle bars. More than a bit embarrassing! When I picked myself up and worked out what had happened, the guy that I was riding with (on a Giant e-bike) and just stood and looked at each other in shock. The end of the crank had snapped clean off as per the photos attached.
I pushed the bike back out of the forest and straight into the supplying Specialized dealer (who luckily are right outside the forest). They too were shocked and took photos of all the damage.
To cut a long story short, the cranks were sent back to Praxxis with the pedal and they say there was no manufacturing fault and it was due to the nature of the pedal strike. Both I, and the LBS believe that if that is the case, how can they be fit for purpose?
I pushed the bike back out of the forest and straight into the supplying Specialized dealer (who luckily are right outside the forest). They too were shocked and took photos of all the damage.
To cut a long story short, the cranks were sent back to Praxxis with the pedal and they say there was no manufacturing fault and it was due to the nature of the pedal strike. Both I, and the LBS believe that if that is the case, how can they be fit for purpose?