Rise battery durability and replacement

[Endurip]

Haven't found anything about Rise´s battery durability and where to find a replacement if that is needed. I'm worried that due to the small battery I will charge it often and therefore degrade it quite fast.
I'd like to know that my bike will last a long time, and be able to replace parts to keep it that way.

Current owners that had the Rise for a while: have you noticed any battery degrading?
Anyone know where to find an internal battery?

 

[Tonybro]

Based on few rides so far, I am getting the same/better range than my Merida so I can only say, I expect it to last just as long as my Merida battery (only 504wh) which is almost 12 months old and covered about 1000 miles...

 

[mark.ai]

I haven't noticed range decreasing so far, but I did have one weird thing happen last week when battery % got low.
I was at 8% battery, and then literally a few seconds later it was at 2% - so there was a much faster drop off than I've ever seen before. But I don't often go that low, so it might be a while before I can see if it happens again.

 

[Endurip]

I haven't noticed range decreasing so far, but I did have one weird thing happen last week when battery % got low.
I was at 8% battery, and then literally a few seconds later it was at 2% - so there was a much faster drop off than I've ever seen before. But I don't often go that low, so it might be a while before I can see if it happens again.

Ok, hope nothings wrong with it!

 

[KuRi]

You can check the battery health status with the stunlocker app. Mine is at 99% after 6 months and 2000km.
So far the same as with others ebike I have.

I have been told that replacement is easy, you need to remove motor and then two screws that holds the battery in place.

 

[Endurip]

You can check the battery health status with the stunlocker app. Mine is at 99% after 6 months and 2000km.
So far the same as with others ebike I have.

I have been told that replacement is easy, you need to remove motor and then two screws that holds the battery in place.

Thank you, that sounds promising.

 

[Zoosoup]

Humm just used ST to look at my battery and it tells me 100% health and 100% charge with 0 cycles. Pretty sure I have used it and charged it.
Has anyone figured out how the check the extender health.

 

[KuRi]

Cycles are not working, but health is...

Don't know how to check the extender health... I don't even know if it is taken into account when connected and using the ST app

 

[b33k34]

I haven't noticed range decreasing so far, but I did have one weird thing happen last week when battery % got low.
I was at 8% battery, and then literally a few seconds later it was at 2% - so there was a much faster drop off than I've ever seen before. But I don't often go that low, so it might be a while before I can see if it happens again.

Power on Li-Ion batteries isn't linear. I reckon on Profile 1 I'm getting about 1600m of climbing, but I've got to nearly 1000m with the battery still showing 50%. The last 10% goes pretty quickly

 

[b33k34]

You can check the battery health status with the stunlocker app. Mine is at 99% after 6 months and 2000km.
So far the same as with others ebike I have.

I have been told that replacement is easy, you need to remove motor and then two screws that holds the battery in place.

yes indeed. I swapped out my brakes and removed motor and battery. Not a difficult job and no special tools needed - hardest part was keeping the cables in the right place when sliding it back in.

 

[Schnipps]

It’s not acceptable that we have to use st unlocker to get bike info, for a bike that’s costs about 6 grand in basic form the software should be mind blowing

 

[aarfeldt]

It’s not acceptable that we have to use st unlocker to get bike info, for a bike that’s costs about 6 grand in basic form the software should be mind blowing

What did Orbea answer, when you complained about this to them ?

 

[Edmu]

Haven't found anything about Rise´s battery durability and where to find a replacement if that is needed. I'm worried that due to the small battery I will charge it often and therefore degrade it quite fast.
I'd like to know that my bike will last a long time, and be able to replace parts to keep it that way.

Current owners that had the Rise for a while: have you noticed any battery degrading?
Anyone know where to find an internal battery?

My bike: RISE M20 20MPH S OCE-VEH
Purchased July 2021

Two questions:

1. Re warranty: What’s the normal loss of capacity of the RS (internal) battery due to natural aging of the cells?
(After 20 months of use, mine charges only to 90%)

2. If not under warranty, what’s the price of a replacement battery?