Gearsports26
New Member
I recently purchased a DJI Amflow PL Carbon Pro eMTB from the ronhack.com website. Under normal circumstances I would have purchased from a dealer, but Amflow does not yet have a dealer network in North America, and I really want this bike. I should note that this is my first experience ordering anything directly from China.
I am very pleased that the bike has arrived in perfect condition. Even the shipping box has no visible damage. The delivery process has many steps and did require patience. The bike had to be acquired from Amflow, then clear Chinese customs, get loaded into a sea container, loaded aboard ship, cross the ocean, then be transported by truck to my house in Indiana. It was actually fun to follow the ship as it crossed the ocean. Using the MarineTraffic app I could even see the names of the tugboats pulling the container ship into the Long Beach docks!
I am very impressed with the customer service provided by ronhack.com and want to specifically thank Klose Gao who answered my many questions with accuracy and politeness. I am an engineer and some of my questions were very technical. Therefore, for some questions, I decided to also ask Amflow tech support directly. I was very impressed that Klose Gao’s answer always matched Amflow’s.
I would definitely do business with ronhack.com again.
View attachment IMG_8121.JPG
I am very pleased that the bike has arrived in perfect condition. Even the shipping box has no visible damage. The delivery process has many steps and did require patience. The bike had to be acquired from Amflow, then clear Chinese customs, get loaded into a sea container, loaded aboard ship, cross the ocean, then be transported by truck to my house in Indiana. It was actually fun to follow the ship as it crossed the ocean. Using the MarineTraffic app I could even see the names of the tugboats pulling the container ship into the Long Beach docks!
I am very impressed with the customer service provided by ronhack.com and want to specifically thank Klose Gao who answered my many questions with accuracy and politeness. I am an engineer and some of my questions were very technical. Therefore, for some questions, I decided to also ask Amflow tech support directly. I was very impressed that Klose Gao’s answer always matched Amflow’s.
I would definitely do business with ronhack.com again.
View attachment IMG_8121.JPG
