Orbea Rise Hydro shipped with the wrong firmware?

[Funks]

Saw on FB Rise group that some have gotten their Hydro with the 85nm firmware which required a reflash, how does one check if the correct firmware is installed?

Using the E-TUBE app, not sure if mine has the correct firmware - not sure why it's showing 85nm.

 

[Rob Rides EMTB]

Saw on FB Rise group that some have gotten their Hydro with the 85nm firmware which required a reflash, how does one check if the correct firmware is installed?

Using the E-TUBE app, not sure if mine has the correct firmware - not sure why it's showing 85nm.

View attachment 78801

Looks like you have the incorrect firmware. Lots seem to be delivered with the standard EP8 firmware.

Dealer can update it for you to the RS firmware if you want.

 

[aarfeldt]

Since this happens quite often, orbea should make this a dealer task, before handover to a customer.
Like "verify correct firmware", since you will have trouble with warrany ("you have changed the software" situation).

 

[Funks]

Does anybody know what that Profile 2 screen is supposed to show on one with the correct firmware?

 

[Zimmerframe]

One interesting thing in Knut's H30 video was the observation that even with the EP8 firmware, the motor doesn't put out the same amount as another bike with an EP8. They put this down to the battery BMS limiting the power available.

Orbea Rise 2022

Interesting query, I think I can give some insight. I have an XL rise m20 (egregiously modified and made heavier, tires etc) and my wife has a medium m20 that is mostly stock. I've checked out the H series of rise's at my local bike shop and pedaled them around the parking lot to compare them...

www.emtbforums.com

 

[aarfeldt]

One interesting thing in Knut's H30 video was the observation that even with the EP8 firmware, the motor doesn't put out the same amount as another bike with an EP8.

I have also compared it to the Canyon with the EP8 motor.
If you raise the torque from 60 to 85Nm, it dosent make much difference.
There are other settings you ALSO need to alter, to get it going just as fast as any full-power EP8.
It´s not magic....it just to get the settings correct.

 

[Sgur]

I have also compared it to the Canyon with the EP8 motor.
If you raise the torque from 60 to 85Nm, it dosent make much difference.
There are other settings you ALSO need to alter, to get it going just as fast as any full-power EP8.
It´s not magic....it just to get the settings correct.

you mean the max power? But if the limiting factor is the amperage allowed by the battery, maybe 500+ watts can not be reached

 

[KuRi]

Yeah, they cannot be reached with the in-built battery, no without troubles. I just tried that on mine, 500W and 85nm and indeed there is a huge difference in assistance level, but you will get weird vibrations when battery level is below 50%... not recommended at all!

 

[aarfeldt]

Well....I have absolutely no trouble with EP8 RS set at 85Nm and max watt at 500w in alle 3 settings (just as the Canyon has).
Massive power, no vibrations at any battery percentage (going with extender and down to 2 percent left).
More than 2000 kms now.

 

[Zimmerframe]

Well....I have absolutely no trouble with EP8 RS set at 85Nm and max watt at 500w in alle 3 settings (just as the Canyon has).
Massive power, no vibrations at any battery percentage (going with extender and down to 2 percent left).
More than 2000 kms now.

You have the 360wh internal battery on the carbon bike. Maybe the battery BMS on that battery wasn't set as restrictive for whatever reasons - with the theory the motor would be set so you could safely use the external battery. With the "H" and the 540, maybe they set more limitation within the battery ?! This is only guessing based on peoples experiences.

 

[KuRi]

I also have the carbon one, and I know some other users has suffered from the vibration too... I am not sure on what depends. It happens also with the extender. Maybe a faulty motor or something loose...

Whenever I revert to 350W max the vibration dissapears for all modes.

 

[RustyIron]

Using the E-TUBE app, not sure if mine has the correct firmware - not sure why it's showing 85nm.

That's how my screen would look on my non-Orbea bike. On my friends bikes who ride Rise's, the slider only goes up to... what is it?... in the 64 or thereabouts? I wouldn't worry about it, and would probably set up a profile to utilize the extra juice. Just keep in mind that if you ride with that level of torque, you're just burning through your battery a lot more quickly. I always prefer to have more options, rather than be constrained by restrictions.

 

[Micheal Edwards]

I think it should be an option on the new model. The battery is big enough to warrant this.

 

[Nebo1ss]

Well....I have absolutely no trouble with EP8 RS set at 85Nm and max watt at 500w in alle 3 settings (just as the Canyon has).
Massive power, no vibrations at any battery percentage (going with extender and down to 2 percent left).
More than 2000 kms now.

i am exactly the same with M10 and the full power motor because i loaded software from ETUBE. I was de-restricted for about a month with speed set to US standard. i took it off and returned bike to UK standard o take bike to dealer for service. Never put it back on and i am finding that with the full 85 nM available i prefer the bike now than before when it was derestricted. I guess Torque better than higher speed in my case. I did a ride yesterday and returned home with 10 percent battery no limitation at any time.

 

[Polaris]

I think it should be an option on the new model. The battery is big enough to warrant this.

I was thinking the same, the H battery should be more than capable of taking full power

 

[ripeinmay]

Ive had a similar issue, new motor set at full power. Anyway I can install RS firmware myself? Or an app that can reduce the max watts down?