colwolves
New Member
Hi there I am posting as colwolves for obvious reasons . I ride a giant trance pro 2 ebike and love how it rides. However , I have had battery problems with water getting to battery and causing it to cut out has anyone else had this problem ? It is currently with Specialised concept store in Nottingham . While there they found wear in the drive system and sent me the following Email is this correct that I should expect to replace the chain and cassette and other drive components every 1000km ? I am a moderate user mostly riding blue type trails. I bought the bike in March for £3600 from Rutland cycles.
Direct quote from email below.
In terms of component wear and tear, all chains and cassettes will only mostly last approx 1000km as they are a replaceable/consumable part and as you purchased a 'high-spec' bike the components that are fitted to the bike are of a higher price point due to the materials and finish of the part. A cheaper unit would not handle the torque and stress an e-bike puts through them. A regular cyclist should change their bikes chain and cassette every year to allow continued efficient working service of these parts.
Direct quote from email below.
In terms of component wear and tear, all chains and cassettes will only mostly last approx 1000km as they are a replaceable/consumable part and as you purchased a 'high-spec' bike the components that are fitted to the bike are of a higher price point due to the materials and finish of the part. A cheaper unit would not handle the torque and stress an e-bike puts through them. A regular cyclist should change their bikes chain and cassette every year to allow continued efficient working service of these parts.
