Orderered a Base Decoy 2 weeks ago. Getting any reliable tracking has proven difficult but it eventually arrived today. Except it hasn't. I was the first stop of the day but the DHL guy can't find it as it has been loaded first and is under a mountain of seemingly heavy stuff. The guy will pop back when he has done a few deliveries. A £4k CF main framed bike loaded flat under a lot of weight doesn't bode well. Total incompetence from DHL to also load the parcel that goes in first at the back and at the bottom.
I bought on price and spec and in retrospect the amount of hassle pre delivery makes me regret my decision even before I have the bike.
I reckon if you spend £1500 the business model works but YTs dodgy execution makes me wonder if it works for a £4k more complex bike.
Time will tell but shop support is something I perhaps neglected from a logistical risk and warranty point of view.
I bought on price and spec and in retrospect the amount of hassle pre delivery makes me regret my decision even before I have the bike.
I reckon if you spend £1500 the business model works but YTs dodgy execution makes me wonder if it works for a £4k more complex bike.
Time will tell but shop support is something I perhaps neglected from a logistical risk and warranty point of view.