UnicornCrazy
New Member
Hello all, I hope you're all having good days! I've got a mystery keeping me off the trails that I could really use some help with.
Two years ago my mum brought me a Scott Patron Ebike, which is equipped with the Bosch Smartsystem. It has the Bosch performance line CX motor, the LED remote, the Kiox300, and a Bosch Powertube 750wh battery. When we got it we had an issue with the LED Remote not connecting to the rest of the bike, but putting it on a USB charger for a bit seemed to fix the issue and it has since worked without flaw for two years.
The other day, for seemingly no reason, that stopped being the case.
First it kept turning off whilst charging, but after a re-connection of the charger it finished charging. However, When I went to ride it a few days later, the system was turning off on its own within seconds of being turned on with no apparent reason. Since this appeared similar to the original issue when we got the bike, we tried to same thing of connecting a USB charger to the LED Remote. This resulted in a reboot loop culminating in the LED remote flashing orange a few times then staying orange, with no data ever loading on the Kiox display.
We managed to get it to pair with the flow app on a tablet (my phone doesn't meet the bluetooth requirements) and got three error codes:
We took the main battery out and found corrosion on the terminals - apparently there has been water getting into the battery compartment and then failing to dry away again. We cleaned that and let everything dry, but it didn't fix the errors. In addition, we confirmed that the battery is responding as expected when not connected to the bicycle. The battery does appear to be connecting to the rest of the system and providing power.
Trying to charge the LED remote as before has made no difference. Cables that we can access to LED remote and Kiox are all connected and appear undamaged.
Researching the error codes above has yielded little information barring one forum thread on Ebikeforums discussing how there's been a lot of bugged LED Remote units with bad batteries/bad charging circuits/etc, which can cause all sorts of issues including the error 112100 being mentioned, so we tried replacing that. However this new unit continues the same reboot loop behaviour, and trying to connect it to the flow app results in failure, with the app saying it is not responding.
I'm trying to avoid having to take it to a dealership as we don't have a car and live a long way from any places I'm certain are set up for this - I could email one bike place in a local town close enough to ride to without power and see if they can do anything, but if they can't help me I'll have to ride to the nearest train station with the bike and take it on the train to a large town where they *can* help me.
Does anyone have any theories on what could be the issue or suggestions of what to look at/how I might fix this? I'd really like to be able to resolve this myself if possible but my mum and I are stuck without a clue at this point and need help.
TLDR: Scott Patron ebike running Bosch Smartsystem. After an initial error and then two years working without issue, bike suddenly won't turn on correctly/stay on and gives errors listed above. Battery is fine, externally accessible cables are fine, changing for a new LED remote hasn't fixed the issue. Trying to solve myself as accessing a dealership isn't simple. Need suggestions on what could be going on.
Two years ago my mum brought me a Scott Patron Ebike, which is equipped with the Bosch Smartsystem. It has the Bosch performance line CX motor, the LED remote, the Kiox300, and a Bosch Powertube 750wh battery. When we got it we had an issue with the LED Remote not connecting to the rest of the bike, but putting it on a USB charger for a bit seemed to fix the issue and it has since worked without flaw for two years.
The other day, for seemingly no reason, that stopped being the case.
First it kept turning off whilst charging, but after a re-connection of the charger it finished charging. However, When I went to ride it a few days later, the system was turning off on its own within seconds of being turned on with no apparent reason. Since this appeared similar to the original issue when we got the bike, we tried to same thing of connecting a USB charger to the LED Remote. This resulted in a reboot loop culminating in the LED remote flashing orange a few times then staying orange, with no data ever loading on the Kiox display.
We managed to get it to pair with the flow app on a tablet (my phone doesn't meet the bluetooth requirements) and got three error codes:
- Warning 50301B - Your drive unit was restarted unexpectedly (unsurprising given it went into a reboot loop)
- Error 112100 - Your Control Unit has a communication error
- Error 1F0200 - No on-board computer detected
We took the main battery out and found corrosion on the terminals - apparently there has been water getting into the battery compartment and then failing to dry away again. We cleaned that and let everything dry, but it didn't fix the errors. In addition, we confirmed that the battery is responding as expected when not connected to the bicycle. The battery does appear to be connecting to the rest of the system and providing power.
Trying to charge the LED remote as before has made no difference. Cables that we can access to LED remote and Kiox are all connected and appear undamaged.
Researching the error codes above has yielded little information barring one forum thread on Ebikeforums discussing how there's been a lot of bugged LED Remote units with bad batteries/bad charging circuits/etc, which can cause all sorts of issues including the error 112100 being mentioned, so we tried replacing that. However this new unit continues the same reboot loop behaviour, and trying to connect it to the flow app results in failure, with the app saying it is not responding.
I'm trying to avoid having to take it to a dealership as we don't have a car and live a long way from any places I'm certain are set up for this - I could email one bike place in a local town close enough to ride to without power and see if they can do anything, but if they can't help me I'll have to ride to the nearest train station with the bike and take it on the train to a large town where they *can* help me.
Does anyone have any theories on what could be the issue or suggestions of what to look at/how I might fix this? I'd really like to be able to resolve this myself if possible but my mum and I are stuck without a clue at this point and need help.
TLDR: Scott Patron ebike running Bosch Smartsystem. After an initial error and then two years working without issue, bike suddenly won't turn on correctly/stay on and gives errors listed above. Battery is fine, externally accessible cables are fine, changing for a new LED remote hasn't fixed the issue. Trying to solve myself as accessing a dealership isn't simple. Need suggestions on what could be going on.
