I didnt do it with the latest firmware i did it with the previous two versions
As far as i know the upgrades are suposed to be free for life but i guess individual bike shops can charge for their workers time.
Either take it to where you bought it or try a specialized concept store, all spesh dealers should have the connection tools to do the upgrade but i guess even if they are spesh dealers if they dont sell many ebikes they wont invest in the tools.
I have seen the tools for sale on the web but getting logged on to the specialised website to download the firmware is not possible unless you are a registered dealer
As far as i know the upgrades are suposed to be free for life but i guess individual bike shops can charge for their workers time.
Either take it to where you bought it or try a specialized concept store, all spesh dealers should have the connection tools to do the upgrade but i guess even if they are spesh dealers if they dont sell many ebikes they wont invest in the tools.
I have seen the tools for sale on the web but getting logged on to the specialised website to download the firmware is not possible unless you are a registered dealer