Excellent news, glad you got it sorted and good to hear Specialized looked after you.
Incredible how short sighted some companies can be with regards to customer care, in this case I (and I'm sure others) would now think twice before using this particular retailer for service or a new bike.
Incredible how short sighted some companies can be with regards to customer care, in this case I (and I'm sure others) would now think twice before using this particular retailer for service or a new bike.
