Hi All,
Firstly, I wanted to say how much I adore my turbo Levo, I purchased it in September last year and I’m still often saying “these bikes are amazing” whilst out on the trails. I’m currently riding at least 4 times a week and it never fails to make me smile. I mainly ride with my brother who also has a Levo which he bought at the end of I think 2019.
However, a day ago my brother just had his 4th motor fitted after another fail whilst out together this week, I’m currently now on my 3rd motor, the inconvenience of these fails isn’t good, at what point does the terrible reliability and inconvenience overtake the love for the bike?
We can’t keep returning the bikes to the bike shops at this rate for new motors surely! What is the answer?
Do you think Specialized will get on top of this issue within the next couple of years? If not I’ll need to get rid of the bike prematurely with some warranty remaining so it still has some value.
Thankfully we have the 4 year warranty, without that I couldn’t afford to run/use the bike with these failures occurring so regularly, and the worry about failure/expenditure would ruin my enjoyment anyway, but at what point should compensation or even an allowance to reject the bike be considered by Specialized?
I suppose the purpose of this post is to say come on Specialized, sort this motor, these bikes are amazing!!
Firstly, I wanted to say how much I adore my turbo Levo, I purchased it in September last year and I’m still often saying “these bikes are amazing” whilst out on the trails. I’m currently riding at least 4 times a week and it never fails to make me smile. I mainly ride with my brother who also has a Levo which he bought at the end of I think 2019.
However, a day ago my brother just had his 4th motor fitted after another fail whilst out together this week, I’m currently now on my 3rd motor, the inconvenience of these fails isn’t good, at what point does the terrible reliability and inconvenience overtake the love for the bike?
We can’t keep returning the bikes to the bike shops at this rate for new motors surely! What is the answer?
Do you think Specialized will get on top of this issue within the next couple of years? If not I’ll need to get rid of the bike prematurely with some warranty remaining so it still has some value.
Thankfully we have the 4 year warranty, without that I couldn’t afford to run/use the bike with these failures occurring so regularly, and the worry about failure/expenditure would ruin my enjoyment anyway, but at what point should compensation or even an allowance to reject the bike be considered by Specialized?
I suppose the purpose of this post is to say come on Specialized, sort this motor, these bikes are amazing!!