Hello from Wiltshire

[AdrianWindo]

Recent knee injury has meant i had to stop cycling a normal bike so cross fingers an assisted bike is going to make the difference. I ordered a E-Sommet VR from Wiggle but things haven't got off to the best start as they supplied the non VR version! A word of warning - its clear that the Wiggle / CRC Vitus bikes are great value but you might face a LOT of hassle as their Customer Services suck. I'm retired so have time to wade through the treacle but if you are busy working you might want to look elsewhere

 

[SquireRides]

Welcome!

Yeah, I like the look of several direct bikes - Vitus, Commencal, YT - but I promised myself I'd buy my next ebike from a shop, just for the support... Even Evans is a better choice for me as at least (for now) there's a store up the road in Bristol.

 

[All Mountain Coaching]

Welcome to the group. It will certainly make it much easier on the knees. I took out a customer with the same bike last week. Great bike, he's not had any problems (yet).

 

[Oldcreaky]

Hi from a nearly newbie. If you are looking to purchase in Bristol I have purchased my two Cubes from the Specialized Concept Store at Eastgate near Ikea they obviously do both makes. When I had my stroke and decided to get my first Cube(hardtail) they put up with my beginners dopey questions and were generally very helpful and patient. Servicing and a motor change were done with out quibble, the motor after 2.5k miles.
When I decided to upgrade to a full sus bike I went back and again asked loads of questions of different sales people and finally decided on a Cube 160sl . I must say that I am limited by not being able to drive anymore to Eastgate or the Giant store at Bradley Stoke very impressed with the staff at the store and I nearly settled on a Giant.
Also in Bristol is Cycle Republic very near Evans, both Evans and CR do not carry a great many Ebikes so it is a case of looking on line and having it delivered to the store.
Good luck with your quest although some makes and sizes will be in very short supply.

 

[AdrianWindo]

Many thanks for your advice - i will be going to a bricks and mortar outlet rather than online in future. My first challenge is getting a refund from Wiggle!

 

[Carrot Cruncher]

I purchased my Giant Trance from Giant Store Bristol and can confirm they were fantastic unlike several other stores around Bristol who were just interested in a quick sell and not helpful in the slightest. If you phone ahead they can usually sort out a test bike or two for you to have a blast on although very limited terrain around the store.

 

[galaga187]

Don skenne in Cardiff is not too far away.