heckler e010 error

[leroy]

hi all,anybody have any experience with the E010 error on a heckler?
so far i've.........

turned on/off loads of times.

removed battery ,all terminals clean and dry.

checked all the connections on the display.

checked all the connections under the non drive side guard,all secure,clean and dry.

anybody know of anything else i could do before i send it back???

 

[VWsurfbum]

From Shimano website it says to connect to E tube (the app on your phone) it could just be a software update.

I think when I had it, it was the speed sensor.

 

[BTTR]

From Shimano website it says to connect to E tube (the app on your phone) it could just be a software update.

I think when I had it, it was the speed sensor.

Speed sensor error was W010 (for me at least)

 

[leroy]

From Shimano website it says to connect to E tube (the app on your phone) it could just be a software update.

I think when I had it, it was the speed sensor.

i did this,all was good.

 

[leroy]

Speed sensor error was W010 (for me at least)

just waiting for confirmation but its looking like a torque sensor issue.

anybody know if this is repairable or is it a replacement motor job??

 

[DJ57UMP]

just waiting for confirmation but its looking like a torque sensor issue.

anybody know if this is repairable or is it a replacement motor job??

I had a new motor from Shimano when mine got an E010 error.

Just remember if you've used STUnlocker you'll need to revert the bike back to EU (assuming it's not a US bike).

 

[Richwall]

Had this Saturday mid ride with my Bullit, just stopped while riding along. Updated motor with E -tube app which was showing E01020 on error log. Now updated & after a quick 20 minute test ride today seems ok ?? Will give it a decent test ride Wednesday & hope it doesn’t come back, if it does looks like torque sensor & a new motor.

 

[leroy]

mine was officially diagnosed with a torque sensor failure and replaced under warranty.

 

[budmann2002]

mine was officially diagnosed with a torque sensor failure and replaced under warranty.

what was it doing when it started acting up? i just got my bullit and it would turn from ECO to OFF if i went into a climb or just stomping on the pedals to catch up with a group.

 

[leroy]

what was it doing when it started acting up? i just got my bullit and it would turn from ECO to OFF if i went into a climb or just stomping on the pedals to catch up with a group.

it wasn't a gradual process, it just refused to turn on and flashed up the error code.

 

[dochabanero]

Same here. Got a new motor under warranty. Torque sensor failure.