Giant e+2 not engaging

[CarlosV]

I am seeking help with an issue I am facing with my bicycle. I have been using it to commute to work for the past two years without any issues until yesterday. While riding, I heard a loud noise, and suddenly, I was not getting any traction from the back wheel, no matter how much I pedalled. I live in The Netherlands, and it was a cold day, but I have had problems with the battery before due to the cold, and this seems different.

I bought the bike from a dealer in my area, but unfortunately, it only had a two-year warranty, which has now expired. The dealer is giving me a hard time, and I don't want to have to dispose of the bike. I have attached a video to this post to show you what I noticed. Although there is some rust on the chain, I doubt that is the cause of the problem.

I would appreciate any help or suggestions that anyone might have to resolve this issue. I have not found many people with the same problem, and I am struggling to identify the cause of the problem. Thank you in advance for your help.

Video > IMG 2274

 

[Goat]

Hi Carlos. It looks like the freehub in your rear wheel has failed. It shouldn't be a hugely expensive repair, a new rear wheel at worst if the hub isn't easily fixable, but you should probably seek help from a bike repair shop.

 

[big_scot_nanny]

Was just about the post the same - free hub has gone. So either a repair of the hub, replace the free hub, or a new rear wheel.

Bit of a shame the dealer is being a pain, this is not a big issue.

(Would it be fair to say your drivetrain needs a little love though? Just some lubrication and wipe down of the chain, and a bit also in the jockey wheels - sounds a bit squeaky)

 

[#lazy]

Try talking to it in a calm mild manner way , you will see an improvement instantly !

 

[CarlosV]

Hi Carlos. It looks like the freehub in your rear wheel has failed. It shouldn't be a hugely expensive repair, a new rear wheel at worst if the hub isn't easily fixable, but you should probably seek help from a bike repair shop.

You are the GOAT!

I will bring it to my Giant dealer then and try to get them to help me with this. Thank you very much. Will update their thread if it ends up fixing the issue.

 

[CarlosV]

Try talking to it in a calm mild manner way , you will see an improvement instantly !

Me and her, oh the stories we have together.

I always am kind to her, however, I need to wash her more often.

 

[CarlosV]

Was just about the post the same - free hub has gone. So either a repair of the hub, replace the free hub, or a new rear wheel.

Bit of a shame the dealer is being a pain, this is not a big issue.

(Would it be fair to say your drivetrain needs a little love though? Just some lubrication and wipe down of the chain, and a bit also in the jockey wheels - sounds a bit squeaky)

Need to get my lube game on. Thank you for your comment. I appreciate you.

 

[gaiadoSeco]

Happened to my E+2 when I was still running the stock rear wheel, mechanic took freehub apart and degreased the pawls, they reengaged fine after gunk removed. He may have replaced a spring too. Quick and cheap job.

 

[CarlosV]

I will be taking it to a repair shop this Saturday, will update the thread when I know what.

Will also pay for a general maintenance. Weather is getting better, want to ride my bike as much as I can.

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Now, onto the real deal. My bike is limited at 25km.p / any cool ways to turn that limiter on and off (on demand)?