Giant 6a smart charger solid red led

Kevjob51

Member
May 22, 2022
114
81
Colorado
I charged my 2022 reign e+ last night no problems. Went to finish charging this am and the charger led is now solid red. Ran diagnostic on bike in app and all good from that point. Took battery out of bike tried charging same result

Is the charger done?

Anyone else have this?
 

offroad

Active member
Dec 29, 2021
45
36
Wanaka, New Zealand
Giant user manual page 14.
RED - on = "No battery connected"
The LED's have 9 different status indicators.
Try the cable and socket or battery seating.
 

paullin523

New Member
Feb 7, 2024
11
6
Indianapolis
I charged my 2022 reign e+ last night no problems. Went to finish charging this am and the charger led is now solid red. Ran diagnostic on bike in app and all good from that point. Took battery out of bike tried charging same result

Is the charger done?

Anyone else have this?
I had that same charger problem earlier this year. Additionally, when I removed the battery from the bike, the battery displayed 3 bars of power remaining on the LED. I reinstalled the battery in the bike but it would not power up. I took the battery and charger to the local Giant dealer who ultimately replaced the charger with a new one and upgraded my 625Wh battery to a new 800 WH batter under warranty (Giant reserves the right to "Upgrade" parts under warranty).
 

offroad

Active member
Dec 29, 2021
45
36
Wanaka, New Zealand
Common for charger RED LED to remain on when connected to fully charged battery. In theory, one is expecting solid GREEN LED when fully charged, but this only happens end of charging cycle and not when re-connected.

Many owners suspect dead charger when the GREEN LED does not flash indicating charging after initial connection.
 

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