Rail (625Wh) Fourth time lucky?

[Coatezy]

I ordered a Rail 5 Gen 2 back in October. The first bike turned up mid November but sadly there was a paint defect on the top bar. Since then the Trek dealer has ordered in two others which also had similar issues (I’ve not seen them though) and I’m currently waiting for the fourth to arrive. Is this normal? Can’t fault the dealer btw but If I hadn't invested in PPF and a Kiox to replace the Purion I think I’d begin to reconsider.

 

[Roy D]

Trek paint has always been there weakness.. I’ve got 4 treks, 2 rails and 2 Amish bikes. All with chips. Weak paint

 

[irie]

After a year of use my Rail 5 is bashed around a bit (typical South Downs and bike park offs) in spite of being invisiframe wrapped. You live in the South West UK and you'll probably drop yours with the inevitable paint damage. Having poor paint on delivery is not good, but if you ride it hard you will zap the paint.

 

[Coatezy]

Like said, damage is inevitable but it’s pretty disappointing when you take delivery with chips or other defects in the paint, it just takes the shine off new bike day. Apparently the first was the best of the bunch, maybe I should have just gone with that one in hindsight.

 

[irie]

Take it easy, when the right one arrives you'll be good.

 

[markloch]

My "army green" 2021 Rail 5 has a few chips, mainly around the seat stay, a couple elsewhere, exposing the light/white undercoat.

Does anyone know of a source for touch-up paint?

 

[hijodeputa]

Have a look at your bike on their website, bottom of the page lists every part and number. Should be a trek paint code in there

 

[markloch]

Have a look at your bike on their website, bottom of the page lists every part and number. Should be a trek paint code in there

Wow, how did I ever miss that ... thanks!