Error 63000A...battery internal

[Trail Blazer]

According to Flow app:
Restart OR
Contact e-Bike service center

Wild M10 2023 750 W
64 hours and 330 km
It seems to happened during a short run in the Turbo mode

Has anyone had this?

 

[Richiefromboston]

I had it shut me down yesterday while filming a new trek rail video ironically enough It cleared then came back the moment I lit the bike up next day Ill post up what trek has to say as Im bronging it in today