EP801 error E295

patdam

Well-known member
Jan 17, 2019
930
604
france
Hi. I have purchased an SCOR 4060Z with an EP801 motor.
I have firstly replaced the 34 plate by an 32 and the casette (12V 11/50 by 11V 11/51). At the first exit (1st uphill after 15mn) i had "E295". I shutoff / ignit the battery and perform the rest of exit whithout any problem.
2nd exit i have replaced rear wheel (29) by 27.5, and nothing error
3rd exit "E295" after 25km 1400 D+. shutoff /ignit and no more problems.

Not other modifications, nothing to try to kepp assist upper than 25 km/h limit. At contrary, all my modifications will be able to have cut under 25km/h

BUT, i have read (only in this forum) that after 3 x E295, motor pass in E299, stop definitively and you loose warranty ?

i have asked to the supplier (STATERABIKE), the shimano center near home, the manufacturer of the bike. Nobody can confirm or infirm that this E299 will apen at the 3x E295 and said if the cause is my modifications or a fails of motor. The shimano center agree to take my bike under warranty, but i need to leave it several week and i'm not really trust in their technical competencies. SCOR agre to support but they ask me to wait that their specialist return from holidays. For the moment in the doubt, i don't use anymore the bike before clear answers.

i have the PCE2 interface and i can see that 29" rear wheel, 34 plate, 11/50 cassette are parameters. But i can't corrected.
. Does somebody have recomendations or experiency in that to share ? does somebody has allready modified an e801 29" to mullet and 34 teeths to 32 ?
 

Benny90

Member
Jul 29, 2018
23
13
Wales
So yes to many errors will cause the tampering code so you will have to get an authorised shimano dealer or shimano service centre to change the settings before it voids the warranty.
 

steve_sordy

Wedding Crasher
Nov 5, 2018
9,362
9,938
Lincolnshire, UK
You have made changes that normally require adjustments to the settings in the computer. Wheel diameter and number of gears and the range, in addition you have changed the front ring (although you should be OK with that).

Maybe you have confused it? It needs a reset, which is what Shimano will do. At least you haven't been trying to go faster!
 

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