Levo SL Gen 1 Destroyed my Roval Control 29 Carbon 148

[Suyoungman]

Ran into a rock at a local trail today thinking I was tougher than the rock.
Rock:1, me:0. ?
Pretty banged up and almost flew over my cockpit, but thankfully landed right back on my saddle. Now since the wheel snapped and there's no way to repair, I need to replace with something else. Any recommendations of a proper carbon wheelset for my emtb?

pics of my rim/result, and one right before the crash...

 

[JetSedgwick]

Santa Cruz rim warranty seems pretty legit. I don't own SC rims and can't vouch personally for them.

 

[KeithR]

Santa Cruz rim warranty seems pretty legit.

Better than Specialized?

Roval

rovalcomponents.com

If you damage your Roval product while riding within the first two years of ownership and it’s not covered under warranty, we’ll still replace or repair it for free

It's a no-brainer for me - another Roval. It's not like there's anything wrong with them - the OP admits he fecked up...

 

[Suyoungman]

Thanks for that Keith! Saved me a ton as I was looking at I9 280's...

 

[cabbynate]

I know the SL is all about lite weight but a set of Cush Core interests just might be the ticket. If I Get The SL I will definitely be putting them in. I have them in two other bikes and really like the added protection.

 

[apac]

Ran into a rock at a local trail today thinking I was tougher than the rock.
Rock:1, me:0. ?
Pretty banged up and almost flew over my cockpit, but thankfully landed right back on my saddle. Now since the wheel snapped and there's no way to repair, I need to replace with something else. Any recommendations of a proper carbon wheelset for my emtb?

pics of my rim/result, and one right before the crash...

View attachment 46755

View attachment 46757

View attachment 46758

Don't these rims have a life time guarantee against crash failure?

 

[Rosemount]

Worth contacting ROVAL before you go shopping for a new wheel ...

Roval

rovalcomponents.com

Lifetime Warranty
If you're the original purchaser, your Roval wheels are warrantied for as long as you own them. This warranty covers defects in materials and workmanship when used normally in accordance with our published guidelines.

If you're the subsequent owner (meaning that you're the second or an even later owner), then your Roval wheels are covered under warranty for two years from the date of the original retail purchase.

There are other important details and terms related to this warranty, and you can find the full Warranty Policy here.


“**it Happens” No Fault Crash Replacement Policy
If you damage your Roval product while riding within the first two years of ownership and it’s not covered under warranty, we’ll still replace or repair it for free†. We’re riders, so we know that **it happens. This policy applies to all Roval product purchased in the USA, whether it came stock on a bike or was purchased aftermarket. For additional terms, see below.

If you damage your Roval product while riding more than two years after you bought it and it’s not covered under warranty, your Roval retailer will work with us to get it repaired or replaced for a fraction of the full retail price. Your Authorized Roval Retailer will fill you in on the details, including the exact cost (which depends on your location, local tax, and all that good stuff). For additional terms, see below.

If you have any questions about our warranty, or **it Happens Policy, please drop us a line: [email protected]

 

[Suyoungman]

Thank you for the info/tip everyone! My LBS filed a claim and will let me know when it arrives. Will install the set on my fiance's Turbo Levo Comp when we take delivery of her new bike; and hopefully also the wheel, next month.

For now, I've installed the Industry Nine Ultra lite 280C with beefier 2.6" tires. Heres to hoping that this doesn't happen again!

 

[Suyoungman]

I thought the rovals are warranted.
we are one has An awesome warranty if you want some newer ones. I have a set and they’re stunning. Way better looking than ENVE

Yes, they're sending me a replacement.

 

[KeithR]

Yes, they're sending me a replacement.

This is one of the reasons many of us like Specialized - fantastic warranties, and they seem to stick by them.

Counts for a lot.

 

[levity]

After cracking a carbon rim mrs levity and I been running Huck Norris tire inserts in the back of our Levo SL bikes.
We use the older style "Standard" inserts that are lighter weight (~85g for the 29+ size) than the new "MegaNorris".
They're very easy to install.

Huck Norris - MTB tire inserts - Huck Norris

Our new MegaNorris MTB tire insert available in July 2020! Huck Norris's mission is to eliminate the fear of wheel and tyre damage in mountain biking.

hucknorris.com