Bosch CX performance gen 4 dead

[dochabanero]

Got my Trek Rail about 3 months ago and completed almost 500km. Now the motor has committed suicide and giving me error code 500. Back at LBS waiting for an update.

Curious if anyone else with a new gen4 motor had problems/failures similar to mine. Hoping this sort of “Brose experience” would be limited to the Levo owners

 

[GrahamPaul]

Error 500 = Internal Drive Unit Fault
Error 510 = Internal Drive Unit Fault...

Methinks that Bosch are being somewhat opaque.

I've got two Gen 4 motors so will be very interested to hear your feedback.

 

[dochabanero]

Error 500 = Internal Drive Unit Fault
Error 510 = Internal Drive Unit Fault...

Methinks that Bosch are being somewhat opaque.

I've got two Gen 4 motors so will be very interested to hear your feedback.

I’ll let you know once this is sorted. First time I got it my LBS had received some sort of secret reset from Bosch/Magura.

The error code went away, but only for a bit. Got it back, hit the trails and sure enough, error-code 500 and the motor shut down.

Now it’s back at my LBS.

 

[Beezerk]

Keep us posted mate ?

 

[maynard]

Just sell it . And buy a Levo .

 

[HORSPWR]

Just sell it . And buy a Levo .

And then you can go through 4 motors

 

[Zimmerframe]

Just sell it . And buy a Levo .

"Levo - dependable unreliability" ?

 

[dochabanero]

Just sell it . And buy a Levo .

 

[dochabanero]

Keep us posted mate

Turns out a new motor was needed. Sorry Specialized owners, we get to play the new motor game as well apparently..

 

[Paul Mac]

Turns out a new motor was needed. Sorry Specialized owners, we get to play the new motor game as well apparently..

This is the first failure I've heard of on a gen 4 motor, so still quite reliable.

 

[dochabanero]

Turns out a new motor was needed. Sorry Specialized owners, we get to play the new motor game as well apparently..

This is the first failure I've heard of on a gen 4 motor, so still quite reliable.

Yup, feels like it. A splash of bad luck I guess. Nice to win this category! What did I win?

 

[Beezerk]

This is the first failure I've heard of on a gen 4 motor, so still quite reliable.

Owch, hopefully it's a rare case ?

 

[p3eps]

Nice to win this category! What did I win?

A new motor ?

 

[dochabanero]

Nice to win this category! What did I win?

A new motor

All in all. Trek and Bosch handled this to perfection. Very satisfied!

 

[1oldfart]

I will read. I am curious if that 1 is reliable.
How about the sound?

 

[dochabanero]

I will read. I am curious if that 1 is reliable.
How about the sound?

Up until my motor gave up the bike was quiet for 500km . I’m quite sure I just had bit of bad luck. My understanding is that Bosch motors in general are quite reliable.

 

[games133]

ive had a gen 4 motor with error 510 on it. ended up with a new motor the bike had done about 150 mile. now got new motor with 1 mile on it what bike shop done to check it over.

 

[Darren66]

ive had a gen 4 motor with error 510 on it. ended up with a new motor the bike had done about 150 mile. now got new motor with 1 mile on it what bike shop done to check it over.

Are you saying that you still have the error code on the new motor after a mile?

 

[games133]

Are you saying that you still have the error code on the new motor after a mile?

no sorry it needed a new motor to get rid the code they tried to update the software and that didn't work. so new motor and new 2 year warranty

 

[Darren66]

no sorry it needed a new motor to get rid the code they tried to update the software and that didn't work. so new motor and new 2 year warranty

I see, did it take a while to turn around?

 

[games133]

tbh I'm not sure my local bike shop was a bit crap at letting know what was wrong and what needed doing. he just went ahead. if I hadn't rang up I wouldn't of found out. but when the new motor arrived or bosch turned up to loook it was changed that day. guess depends on how busy the shop is.

 

[nasamorpheus]

Got my Trek Rail about 3 months ago and completed almost 500km. Now the motor has committed suicide and giving me error code 500. Back at LBS waiting for an update.

Curious if anyone else with a new gen4 motor had problems/failures similar to mine. Hoping this sort of “Brose experience” would be limited to the Levo owners

Hard to believe show me some proof ?

 

[dochabanero]

Here is the proof. Error code 500

 

[nasamorpheus]

Here is the proof. Error code 500
View attachment 42394

Lucky boy maybe you should try your luck with Levo .. joke man, hope u solve this soon, keep us posted

 

[dochabanero]

The original post is 6 months old. Bike has been mint since I got it back. Honestly think this sort of thing is fairly uncommon with the new generation Bosch.

I am however jealous of the Levo owners clean cockpit, (elegant controller). Don’t tell em I said that.

 

[nasamorpheus]

Levo is like Ford, great to drive until it works

 

[Doomanic]

When did Fords become great to drive?

 

[HORSPWR]

When did Fords become great to drive?

My Mustang is a dream to drive!

 

[1oldfart]

What about that 2 year warranty ?
Let say for some reason you choose to sell that bike.
Will the new owner benefit from that new 2 year warranty ?
I saw an ad and the seller is selling a 2020 Levo and he pretends
the new warranty(his motor blew) is transferrable but i have no clue if this is bullshit.
Thanks and good luck.

 

[nasamorpheus]

When did Fords become great to drive?

Well you see many reviews talking about it.