Levo Gen 2 Bit of a shock

[phlodge]

2019 Levo not turning on which I have found out via my LBS is due to a dead battery.
As its over 2 years old its out of warranty so I have to pay for a replacement.

It would appear that the only replacement is a 700kwh battery which they will let me have for just under £800, discount of 35%.

Bit miffed to say the least having to pay anything especially with only 2k miles on the clock.
Certainly not blaming the LBS which have been supportive, they can only do what Specialized tell them.

Okay, I get a bigger battery for less than the retail price, but its still a lot of unexpected money to spend.

Not sure where I stand being charged for a 700kwh battery as they no longer seem to stock the 500kwh..
If they had the 500 battery I would also get the 35% discount.

Anybody else had similar battery issues,

Thanks

 

[Mcharza]

Contact @BruceJR He might sell his new 500W battery

 

[Ted]

IIRC warranties were extended to four years for 2019 Levo's.

 

[phlodge]

IIRC warranties were extended to four years for 2019 Levo's.

Correct, but not on batteries.
Motors only.

 

[RebornRider]

Might be too soon for a joke, but you were shocked by a dead battery?

Also a joke is this line from the 700 Wh battery material safety data sheet:

 

[Trom]

same happened to one of our riding group, which went recently, a 2019 Levo, done 4 years, so not bad depending on how many times its been charged/ridden etc he forked out the £800, and is happy as the range is alot higher, and yes 4 years applies to motors not the battery according to our LBS.
T

 

[phlodge]

New battery fitted it’s now a 700kwh
I kicked off with Specialized on the basis that the should charge me the price of a 500kwh battery not the 700 price
Not my fault they can’t do like for like anymore
Anyway thanks to my LBS and my whingeing I got it for £550.
Trying to look at that as a victory.

 

[maynard]

Nice

 

[Mcharza]

Yes it was a victory. Congrats!

 

[steve_sordy]

New battery fitted it’s now a 700kwh
I kicked off with Specialized on the basis that the should charge me the price of a 500kwh battery not the 700 price
Not my fault they can’t do like for like anymore
Anyway thanks to my LBS and my whingeing I got it for £550.
Trying to look at that as a victory.

Not whingeing, but focussed negotiation!