so here is why Specialized has the BEST aftersale service bar none.
my wifes levo which she bought beginning of last year has been nothing but trouble, it had two motors and all the wiring replaced twice plus a new battery and it still keeps breaking down and our LBS was at the end of the road for what to do next.
So we got on to Specialized for a bit of a moan long story short they are giving a full refund (minus a little bit for a year of use) we add £1500 to the refund and she gets.....wait for it...a brand spanking new Kenevo and I am bloody jealous!!!
big big thank you to specialized for customer care
my wifes levo which she bought beginning of last year has been nothing but trouble, it had two motors and all the wiring replaced twice plus a new battery and it still keeps breaking down and our LBS was at the end of the road for what to do next.
So we got on to Specialized for a bit of a moan long story short they are giving a full refund (minus a little bit for a year of use) we add £1500 to the refund and she gets.....wait for it...a brand spanking new Kenevo and I am bloody jealous!!!
big big thank you to specialized for customer care
