Levo SL Gen 1 Battery not charging

[m broad]

Hi. I have a 2019 levo, my 500w battery won't charge, when I connect the charger the 3rd light on the actual battery just flashes at double speed constantly it now won't turn on the bike,
I don't think it is the charger as I have a 2nd battery and that charges fine. Never had an issue with this battery and I only used it 5 days ago.
Any thought's please

 

[DS.]

Just had a Levo 2019 700wh battery pack up all the lights stayed on and wouldn’t go off had to bite the bullet and buy a new one did get a bit of discount from specialized

 

[m broad]

Just had a Levo 2019 700wh battery pack up all the lights stayed on and wouldn’t go off had to bite the bullet and buy a new one did get a bit of discount from specialized

OK. Thanks for the info, luckily I have other batteries and the faulty one is the original, but disappointed though as it stated it was 100% health last time I checked

Cheers anyway

 

[KTMJack]

I had metal shavings on the plug Its a magnet and picks up stuff

 

[RustyIron]

it stated it was 100% health last time I checked

While your computer might have reported that the battery was in 100% perfect health, it was not.

From the day that the battery was made, it started to deteriorate. When the bike is being ridden, the battery is deteriorating. When the battery is being charged, it is deteriorating. When the bike is just sitting there in the garage, it is deteriorating. After five years of riding, if the computer reports 100% health, it's wrong.

Why the computer is reporting erroneously is anybody's guess. Maybe the hardware that measures the voltages is faulty. Maybe the software that computes the voltages is faulty. Maybe the manufacturer is using phony baloney logic in determining what 100% actually means. Trying to figure out WHY the reporting was wrong is an exercise in futility. Failure of a five year old battery is not especially surprising, and you have others, so it's probably best to just write this one off as a cost of riding.