DrJohnnyFever74
New Member
- Thread starter
- #91
I hope its that easy and I hope I get some sort of resolution with mastercard. To be fair, this wasn't my mistake and I shouldn't have to jump through all these hoops just because Canyon messed up. Everything from taking the bike back apart, boxing it back up and having to deal with the return procedure. Not to mention the possibility of not getting my duties and taxes back. The process involved with that seems like a nightmare and who knows if that doesn't get skewed somehow. Trying to keep it hasn't been fun either but in the end, hopefully I will have a fully functioning bike I can go rip around on.Oh, that's weird. I know MC is a big Canada thing. Here, you really can't contact Visa/MC at all.
My experience in the past has been that you just compile all the emails and files that you have, and add a narrative to explain it.