Levo Gen 3 2023 Zeb Ultimate potential issues?

Alexbn921

Well-known member
Sep 27, 2021
545
511
East Bay CA
I always ride a fork several times and then service it. This gives any slag time to break free and allows IFP dampers to stabilize. They ingest/expel oil depending on how full they are from the factory. Fox Grip/Grip2 dampers tend to suck the leg dry as they fill up.

Friction is your enemy. Lubing the fork seals, air spring and bushing with Slickoleum grease can have a very noticeable reduction in friction. During this sevice I like to cycle the damper and check for friction and binding. It should move freely and the adjusters should change it's feel. I also cycle each leg individually to check for binding. Lastly I make sure that the leg spacing doesn't interfere with free movement.

Sag is only an indication of ballpark setup.

Air springs should top out on air. Depending on the version you are running it may or may not. Loosing a couple mm is normal if it does. It should then sag under the weight of the bike. This is a good thing IMO as it doesn't transfer any harshness when you wheel comes off the ground. This happens a lot more than people realize. If you feel that this is too much, add a +10mm air spring and you will be in your happy zone.

Not using full travel is a ramp up, friction or compression damper problem. It can be too many air spacers, or too much oil in the lowers on the air spring side. At bottom out the air spring side has a tiny volume. The Vorsprung Secus increases both the negative spring volume and the lower leg volume. It also reduces the negative spring volume during mid stroke to flatted the air spring curve.

Too little compression damping will feel harsher than too much(within reason). Lack of LSC lets the fork sink too far into it's travel increasing the spring rate.

Too slow of rebound will also feel harsher than too little as it hold the fork down in the stiffer spring rate.

Friction just makes a fork suck everywhere. Service it! :)

Anyway:
Your fork needs serviced, even if it's new.
Your derailleur hanger is bent, even if it's new.
Your wheels need trued and tensioned, especially if they are new. (preferably after a couple rides for them to settle)
Shimano SP41 cable housing and optislick cables have no equal. Nothing comes close to the smooth feel.
Never store your battery fully charged.
Blah blah blah now get off my lawn.
 

Renton

Member
Aug 4, 2021
124
69
Droitwich
Cheers all,

Yesterday I did a ride around the woods as normal, about 19 miles over all sorts of trails and managed to get a good feel of what is going on with the fork.

It seems to be sinking into its travel quite often, I can feel this in the amount of weight I am putting through my wrists becomes more as the front of the bike sinks down. However if I pull up on the bars it sits up higher in its travel for a bit then and then the cycle repeats.

Sag is set at 40mm which is just under 25% of the travel.

One thing I did do is decrease the rebound on the fork so its a bit quicker and this has helped with the feel of the fork a bit.

A friend has lent me a shockwiz so going to have a play with that.
 

Renton

Member
Aug 4, 2021
124
69
Droitwich
Hi all

Sorry for any confusion. the fork is meant to be 170mm travel. With the air pressure set for my weight and to get the correct sag there is around 160-163mm of stanchion showing with the weight of the bike on it. Unweighted there is about 170mm so I guess that is right. However with all the air out of the fork and compressed all the way in the o ring doesn't hit the crown of the fork and there is about 5-6mm of travel left.

Ive been to Cwmcarn today and done the two red trails, had a horrendous time and had to stop on some of the descents as my hand and arms were getting battered. I tried lowering the air pressure and even put the hsc and lsc to minimum and the fork still felt really harsh and just crap. After the first Red I went back to the car and let all the air out of the fork. when there was nothing left in it I pressed both bleed valves on the back of the fork, Right one did nothing but when I pressed the left one it let a load or air out and sucked the fork right in.

Something definitely not right, it just doesn't feel composed at all.

Bike isn't new, I've had it since March but the fork has only been on for about 4 months. My previous bike was the carbon version of my current bike fitted with a fox 38 170mm travel. It felt completely different to this.
 

Renton

Member
Aug 4, 2021
124
69
Droitwich
Oh and the fork never bottoms out when riding, even with 30%sag it still has about 1.5cm of travel left. Despite having no volume reducers fitted it seems to really ramp up at the end of the stroke
 

rzr

Active member
Sep 26, 2022
399
250
bcn
I’ve got a new 2023 Zeb ultimate on my ebike and think I’ve got few issues with it:

* Meant to be 170mm travel but only shows around 163mm of stanchion when correct sag
* Not reaching full travel even when running lots of sag
* Sits quite low in its travel
* Quite rough and keep getting sore hands when riding fast down rough trails
What's the pressure? what's your weight? how many tokens you have inside? (ah, I see 0... maybe too much grease on a piston? it happened before - a lot of grease - decreasing neg chamber volume)
New Lyrik/Zeb have reviews saying they are a bit more damped - sit a bit higher in travel - thus also a bit worse small bump sensitivity.
 

Mteam

E*POWAH Elite
Aug 3, 2020
1,871
1,807
gone
I pressed both bleed valves on the back of the fork, Right one did nothing but when I pressed the left one it let a load or air out and sucked the fork right in.

You could try pressing the bleed valves and simultaneously pushing the fork lowers down as if to extend them, ie get the pressure in the lowers equal with atmospheric pressure at full fork extension,then close the bleed valve.

Or it might just be that there is a fault with the fork,maybe time to send them back to rockshox?
 

Rick66

New Member
Oct 10, 2022
19
17
Sweden
Airshaft with grease from factory.
And missing crushwasher.

IMG_20221109_123549.jpg
IMG_20221109_123555.jpg IMG_20221109_123604.jpg
 

Rick66

New Member
Oct 10, 2022
19
17
Sweden
no one is going to apply that much "grease" to the piston so looks like it has gathered all of that "grease from the leg.........in fact is it actually grease or congealed oil?
I think grease, the Zeb is quite new.
In factory i think they just dunk the piston in grease.
 

Spangoolies

Active member
Nov 5, 2022
122
114
UK
When I updated to the c1 air shaft and foot nut on my lyriks, the sram instructions said to use the dynamic seal grease for rear shocks. You use a lot less than the sram butter. Even using sram butter you don’t use that much
 

Renton

Member
Aug 4, 2021
124
69
Droitwich
Soooo..... The fork was sent off for warranty and RS have come back saying it needs a new CSU and air spring.... Delivery forecast on them is 22/12/22 !!!!!

Not the bike shops fault at all (big shout out to Race co for helping me out !!) but a bit peeved that my £1120 fork is toast after less than 150miles.

You'd think that RS would just replace them.
 

Renton

Member
Aug 4, 2021
124
69
Droitwich
Just to update......


Fork was sent back under warranty and the whole fork apart from the lowers was replaced.

First ride today and initially it felt ok but by the end of the ride is was pretty solid and just rattling me to bits.

I had a shockwiz fitted and after every session it was telling me to take off more HSC, I had wound it right off after the first trail.

I even got Paul who I was riding with to have a go and he agreed its pretty rubbish. He has the 2022 Zeb ultimate and its amazing how supple and plush his is compared.

What are my options here now. I bought it in June and its been back once for warranty which doesn’t seem to have fixed the issues?
 

Rick66

New Member
Oct 10, 2022
19
17
Sweden
Just to update......


Fork was sent back under warranty and the whole fork apart from the lowers was replaced.

First ride today and initially it felt ok but by the end of the ride is was pretty solid and just rattling me to bits.

I had a shockwiz fitted and after every session it was telling me to take off more HSC, I had wound it right off after the first trail.

I even got Paul who I was riding with to have a go and he agreed its pretty rubbish. He has the 2022 Zeb ultimate and its amazing how supple and plush his is compared.

What are my options here now. I bought it in June and its been back once for warranty which doesn’t seem to have fixed the issues?
Sounds like the problem i have with mine zeb
 

2WheelsNot4

E*POWAH Master
Oct 17, 2021
918
712
Scotland
What are my options here now. I bought it in June and its been back once for warranty which doesn’t seem to have fixed the issues?
If you are still within the warranty time frame I'd have my hand out looking for a full refund or a brand new fork, and not something as before thats been 'fixed' a brand new in box fork.
 

Lee c

Active member
Jan 31, 2022
259
203
Uk
Wonder if there's a bad batch? Will get my LBS to strip my new ZEB A2 160mm to check it out before fitting it ...
Just to update......


Fork was sent back under warranty and the whole fork apart from the lowers was replaced.

First ride today and initially it felt ok but by the end of the ride is was pretty solid and just rattling me to bits.

I had a shockwiz fitted and after every session it was telling me to take off more HSC, I had wound it right off after the first trail.

I even got Paul who I was riding with to have a go and he agreed its pretty rubbish. He has the 2022 Zeb ultimate and its amazing how supple and plush his is compared.

What are my options here now. I bought it in June and its been back once for warranty which doesn’t seem to have fixed the issues?



Ever get this resolved mate ?
 

irie

E*POWAH Elite World Champion
Subscriber
May 2, 2022
2,613
2,669
Chichester, W.Sussex, UK
Ever get this resolved mate ?
Since you have quoted me I think I should post the below update of what I did with my Zeb A2's.

 

Cristy7610

New Member
Aug 2, 2023
2
1
Romania
Hi

I just replaced my Fox 38 Elite Performance 160mm with Zeb Ultimate RC3 170mm and for me looks like a little to harsh, not at all plush as everyone said...
Basically, the fork is brand new, just got 20km in the town, but I can feel it its not as it should be, played with the adjustments but not to much difference. Could anyone post their setup with LSC-HSC and Rebound?
Also, my wight is 70kg, and the PSI fork is around 84...Should I lower the PSI?
 
Last edited:

Davvee

Active member
Subscriber
Jul 18, 2021
137
87
Mansfield
My 2021 Zeb select with upgraded airshaft and charger 3 feels great. i'm around 85kg fully kitted and im running the fork at 63psi (Rockshox reccomended 85psi) and the HSC-LSC is in the middle setting and I’m 6 clicks out from slowest on rebound. That’s how much travel I used on my last ride.

IMG_0359.jpeg IMG_0360.jpeg
 

Mcharza

E*POWAH BOSS
Aug 10, 2018
2,617
5,393
Helsinki, Finland
Hi

I just replaced my Fox 38 Elite Performance 160mm with Zeb Ultimate RC3 170mm and for me looks like a little to harsh, not at all plush as everyone said...
Basically, the fork is brand new, just got 20km in the town, but I can feel it its not as it should be, played with the adjustments but not to much difference. Could anyone post their setup with LSC-HSC and Rebound?
Also, my wight is 70kg, and the PSI fork is around 84...Should I lower the PSI?
I weight almost the same, couple of kilos heavier and I have much lower psi.
RS Zeb 2023 Ultimate 170 mm
57 psi
Rebound 11
LSC 6
HSC 3
But note that this is on a normal mtb and the ebike is heavier. You may have to increase the pressure, but remember to keep the rebound fast enough.

Some of the Zebes have had too tight bushings, so without opening them, those adjustments have no meaning.
 

Lee c

Active member
Jan 31, 2022
259
203
Uk
Hi

I just replaced my Fox 38 Elite Performance 160mm with Zeb Ultimate RC3 170mm and for me looks like a little to harsh, not at all plush as everyone said...
Basically, the fork is brand new, just got 20km in the town, but I can feel it its not as it should be, played with the adjustments but not to much difference. Could anyone post their setup with LSC-HSC and Rebound?
Also, my wight is 70kg, and the PSI fork is around 84...Should I lower the PSI?


I weigh the same as you mate on a charger 3 zeb ultimate I’m running 52 psi, hsc full open and mid way for lsc and tbh I love it doesn’t seem harsh at all might be worth along out some psi as that’s a lot for your weight really, your probably at about 15% sag. I’m also running it on a heavy ebike
 

Cristy7610

New Member
Aug 2, 2023
2
1
Romania
I weight almost the same, couple of kilos heavier and I have much lower psi.
RS Zeb 2023 Ultimate 170 mm
57 psi
Rebound 11
LSC 6
HSC 3
But note that this is on a normal mtb and the ebike is heavier. You may have to increase the pressure, but remember to keep the rebound fast enough.

Some of the Zebes have had too tight bushings, so without opening them, those adjustments have no meaning.
Thank you guys for all replies, I'll lower the PSI, around 65 and come back here with updates.
 
Last edited:

rzr

Active member
Sep 26, 2022
399
250
bcn
Zeb Ultimate 2021 170mm on Levo, 65-67psi for mellow trails, 70psi for steep bikeparks. LSC/HSC almost fully open, no tokens. 75kg naked.
 

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