Sladep
New Member
Hi, newbie here. Just got my new EXE b/c some jackwad stole my Remedy 7 when it was in the shop for it's annual free tune-up (see my newbie intro if you care for.the story).
Got some ?'s I and dealer can't answered- the tech hasn't been trained yet.
Background:
TQ apps are up to date (Drive unit, Battery software, and Display software). I don't know about the Smart Box software yet.
1) On my Trek app Dashboard screen, it always reads "connecting" but never gets to where.it says "connected". Blue tooth is on and the Trek app main screen recognizes my bike which is registered on the app. Anybody know why and how to fix it?
2) In the Trek app on the Map screen, the Range Cloud never appears. Any idea why and how to fix?
3) In the Trek app, on the Settings page, in pink it says "Disconnected. Some features unavailable. CONNECT", but it doesn't change anything.
4) On the Trek app, it doesn't show Range for.any mode on the Dashboard.
5) Even with a new battery installed, the front Tirewiz isn't connecting to the Trek app. This is after the dealer confirmed today the bike has the latest hardware and installed a new battery. I could take it back but it's a hassle
Any help from anyone is much appreciated!
Got some ?'s I and dealer can't answered- the tech hasn't been trained yet.
Background:
TQ apps are up to date (Drive unit, Battery software, and Display software). I don't know about the Smart Box software yet.
1) On my Trek app Dashboard screen, it always reads "connecting" but never gets to where.it says "connected". Blue tooth is on and the Trek app main screen recognizes my bike which is registered on the app. Anybody know why and how to fix it?
2) In the Trek app on the Map screen, the Range Cloud never appears. Any idea why and how to fix?
3) In the Trek app, on the Settings page, in pink it says "Disconnected. Some features unavailable. CONNECT", but it doesn't change anything.
4) On the Trek app, it doesn't show Range for.any mode on the Dashboard.
5) Even with a new battery installed, the front Tirewiz isn't connecting to the Trek app. This is after the dealer confirmed today the bike has the latest hardware and installed a new battery. I could take it back but it's a hassle
Any help from anyone is much appreciated!
