Search results

Hey all I have a BT-E8035 battery. Also, my battery has lost health very quickly. My battery stats: 1) # of charging cycles = 10 2) remaining capacity = 90% (dropped to 75% after being plugged in at store for 1st service) 3) charger = EC-E6002 4) km total = 880 5) assistance = most rides...

Hey all I have a 2020 E160 8000, with the E8000 motor. I’ve had zero issues with this bike until today! Today I experienced the bike switch off and straight back on again 3 times whilst riding. All cables are fine, battery had plenty charge and there was no fault codes. Just switched itself off...

yes sorry, It was the sensor on the non drive side chain stay, cracked underneath due to a stone. replaced sensor.

Finally got my product after a lot of moaning via e-mail/pay pal. Poor 1st experience and I won't use them again.

Hi All, If you are looking to buy anything from WINSTANLEY BIKES in wigan....avoid avoid avoid. I have contacted trading standards and pay pal due to them not sending my item and no refund. Their phone line is dead, they don't answer emails, but send you a hermes tracking number that still...

The magnet is part of the rear disc and the pick up is secured to chain stay. Where can I find a shimano manual ??

Hey all, picked up a new 2020 E160 8000 2 days ago and took it out for a 40km run yesterday. Whilst out the display went off when riding and back on again. Today I was 20km in to a ride and WO11 came up and won't clear. Bike is new and only has 50Km on it from me! Any ideas would be great!

Check your messages

Went with the local bike shop option and bought a trance lol

I guess we will argue this all day....and how can a giant tech be wrong?? My firmware was updated by the store and the issues started as mentioned above, their latest update put me on software version 20200304000 and allowed me back into the app as the version they put on the day before blocked...

Can you check what firmware your running?

Maybe If giant actually gave us a proper set of manuals and instructions advising a rough battery usage on each level....we would know what is going on and have a rough base to work from

That's not what Giant UK tech advised me via telephone conversation. He said the app would not have any effect on the bike

Firmware updates are done by the store. App updates do not affect the bike IMO. I have updated my app and it made no difference to the issue in auto. I used 47% on a Eco today over a 58km ride, Auto doesn't give me that range.

I didn't note the firmware No...I will just now though. I just know both were the same. Checked and its 20200304000

My bike went in to local bike shop on Thursday for a Ride One controller, I got it back inc a firmware update, I couldn't alter the settings in the app with regards to the assist levels on getting the bike back. I took the bike out on one of my usual routes which is roughly 32km and noticed the...

Hey, Deffo resists, you can feel it through the motor. Not took the bolt out, just know It keeps coming slack

Doesn't work on a 2020 Trance in UK (didn't work on mine). Also can'd move the sensor either as it runs through swinging arm.

Hi all, this has probably been covered already, but thought I would ask anyway. I have a 2020 Trance E+ Pro 2 and two things are really annoying... 1, right hand crank keeps slackening off (anyone recommend a really good thread lock in UK) 2, The resistance on the motor at 15MPH. I tried the...

Tried this on my 2020 Teance E+ pro 2 and it didn't work. So frustrating the drag on the motor