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Welcome along. I knew UT was Utah. Great bike! I have the same one in the same colour alas no carbon wheels or AXS :cry:

50 times in 13 miles! I'm lucky if I use the dropper twice in a 20 mile undulating loop. Just leave it in the middle, it will do more good than harm.

What is surprising to me and awfully concerning if I was a potential Canyon customer is that this is the 2nd time now they have designed an ebike with fundamental design issues with two different batteries. The Strive:ON drama which affected all bikes and was battery latch breakages and...

Changing batteries won't fix the fundamentally flawed mounting issues and Canyon's substandard design.

Best post on this thread. I also have no skin in the game, but this is obviously a major design issue for Canyon.

Hahaha FFS Canyon are a joke. "Partial refund" they should admit they are at fault and fix the issue by refund or replacement. If I had one of these bikes and being told to wait to December, now wait till January for an answer in February is just taking this piss. This is going to be a massive...

No, I don't believe so.

Sorry, forgot to add whats inside haha Mucoff tubeless repair kit Lezyne mini pump Lezyne multi tool 2 x spare XTR chain links Tyre Levers I also don't carry a water bottle and am tempted to take the cage off as even a mid sized bottle hits the Super deluxe piggy back.

Back to the LBS. It can only be fixed by a Bosch Dealer. Possible replacement of Drive unit and/or battery.

Black Friday Prices on Slash+ in New Zealand 9.7 = $11,499 NZD or €6,414 9.9 = $17,999 NZD or €10,040

Bosch authorised dealer maybe the only way I believe.

Winford drinking the Canyon kool aid fr 🤣

Yea majority of Trek's medium to higher level bikes will have "rapid drive 108" in the hub/wheel specs. 6 pawls, 108 points of engagement. Its very common to find and easy to tell POE with a simple spin of the wheel.

Cool story. What’s your problem then?

Its not the first time Canyon has released a bike with battery mounting issues (look at the StriveON). Really poor from one of the larger direct to market brands.

As painful as it maybe I'm sure Canyon are going to have to recall/refund all of the affected bikes. As others have said I don't see how you can change the (stupid) battery mounting system.

My Rail above the eastern side of Christchurch. About to drop down the steep trail that comes out at that motorway in the centre of the picture.

I lost it when I saw Quattrovalvole

Camelbak Skyline LR.

Yes that is stock weight, added ME700 spd pedals and lighter tyres. Weighed in at 23.4kg