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I'm afraid my damaged seat is indeed a right off. I was able to see the rail that popped out is twisted out of alignment which when slipped into place puts the seat on an angle. There's no way I can straighten the CroMo it's like spring steel, which means heating ect... I'm trashing it... 🤷‍♀️...

Well I got the entire rail out without that much difficulty. The nose of the rail only goes in a few mm, but now to get it back in !! 😜

I was thinking about that and will give it a try !

Have a look at the original post... (Ergon SM-E Core Prime saddle) 😎

$200 perch ! 😱

Hey, I did remove the front screw and cover plate from the underside of the seat and nothing else is removable. I can see the rail tucked into the plastic molding but it's impossible to get out. I tried heating everything to make it more flexible but no joy. I don't know how the rail came out...

You know guys , the more I think about this the more concerned i'm getting.... What would have happened if both of the rails came off and the ends found me ! 😱 I'm thinking now that this is a very dangerous design flaw and I'm reconsidering getting another one at any price. This seat only had a...

Well here's the official reply from Ergon: "Thank you for your message. Sorry, you will not be able to reinsert the rail. The saddle has been damaged and must be fully replaced." US Customer Service Drats... 😕 thanks for everyone's responses 😎

Mike my question is how do they get the rail in there to begin with ? There has to be a way...

Haha $50 is one thing but on this side of the Pond the seat is over $200 😎

😱 It's only a week old 😕

I had a bad crash yesterday which put me over a steep drop into a canyon. Luckily, I had minor scrapes and bruises but my new seat didn't fair so well. Have a look at the back rail, it has popped out of the base and I haven't had any luck putting it back in ! Im open to any suggestions or ideas...

The actual torque for the long motor mt bolts are 22nm, the short bolts on the drive side are 11 nm. Don't use 22 nm on the drive side or they will sheer off. Completely remove each bolt and clean the old lock tight off. Blue lock tight and torque down the non drive side first.

Unfortunately selling/returning the brick is the only real positive solution I found that actually works ! 🤷‍♀️

I had the same issue a while back and found that the top cap that puts the tension on everything was bottoming out on the top of the steering tube before the proper bearing preload could be achieved. It sounded exactly like you described. The solution was to put a spacer that is high enough over...

Sounds like you have a lemon, one of my ebikes is 3 years old now and it has never been in the shop nor has never had an update issued. Haha I just love ebikes once you grasp the various techniques it's a riot !!

There is No going back unless you want to go to a horse n buggy as well. Welcome to the 21st century and not looking back !!

I don't see a Giant Pro2 in their lineup unless Im missing something. https://www.giant-bicycles.com/ca/syncdrive

How old of a unit are you looking at ? The Giant Pro life looks identical to the yamaha PW ST model. Here is the Yamaha lineup usually you can tell by looking at them and compare the specs from Giant. Yamaha only supplies the stock motors for Giant and then Giant uses their own software to...

The Syncdrive is Yamaha's PW X3 with Giant's software. https://global.yamaha-motor.com/business/e-bike-systems/products/pw-x3/