i don’t want to tempt fate too much, but once they shipped it from the factory it all seemed to go pretty quick, i’m just hoping it is actually on its way to the uk and not sat in the back of the warehouse waiting for paperwork like clanseys, i’ll be back on the live chat tomorrow should there...
mines showing shipped from dhl terminal in koblenz on the 17th so hopefully it’s on it’s way, no updates to the tracking in the last 2 days, i’m putting that down to being the weekend and all
so basically canyon forgot to send the dangerous goods paperwork over to the shipping company with the bike, let’s hope it’s a one off and they get their act together
i know what you mean, i’m on the verge of cancelling, im in the second day of my 5 day shipment window and yet the tracking is still at the order confirmed stage, the uk guys are adamant it’s being built up and takes UP TO 4 days to build, well they’ve had 5 now (7 if you include the weekend)...
So a quick update, after a couple of moaning emails back and forth with canyon uk, they couldn’t apologise enough, said it was a logistical problem which has now been overcome (they were struggling to get the frames to the factory from the far east) and as a good will gesture the have removed...
new dispatch date is 13th - 17th aug, it’s a 7.0 in medium, my current bike is a large but putting my measurements into their size calculator came back with a M and when i compared the geo as in standover, stack, reach etc with my large orange five they were almost the same so decided to go with...
i’ll be honest i have no hate towards the e sommet the awards speak for themselves but i find it fugly and because of that wouldn’t consider it (sorry virus owners). Beauty is in the eye of the beholder and all that.
i know what you mean but it’s the principal of the thing for me i have been in regular contact and everything is fine then right at the last minute after i had prompted them to check again there’s suddenly a hitch that’s just happened today, course it has !!!
if only that new kenevo was a few...
well i could see this happening a mile off but didn’t want to admit it to myself, bike has been delayed.
Ordered it 3 weeks ago got confirmation email of shipping date between 23rd and 27th july. Must have been on their online chat every other day checking everything was ok as the tracking they...
mine should leave the factory either today, tomorrow or the day after that bit the tracking is still only showing as confirmed so i’m not holding my breath !
bloody hell thats fast work, i ordered mine about 3 weeks ago with a delivery date between 23rd and 27th july yet when i check the tracking the status is still on confirmed - they need to get their fingers out !!