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update regarding the latch issues : I recieved and installed the new bosch latch. went on few ride. no problem. So it is clear that the issue is mainly caused by Bosch. i guess Canyon strive:on has the most issues with it, although the scott also had simular issues. anyway, i'm happy how...

To be honest, if you use the bike as intended, you won't notice it much. look for the steepest climbs and decent, you won't notice and have a lot of fun :cool:

is this your first E-bike? than i suspect nothing is wrong. it does feel like that in the beginning. you get used to it. don't forget that you have a heavy bike with dragy tires, with "enduro" geometry

anyone else had this? I have a Canyon strive with bosch smart sytem. it came with the alarm system. normally when transporting, we need to swich it to transport mode. Yesterday, I forgot to turn on transport mode ,while driving to the woods. I received several messages that my bicycle had been...

Hi Anyone both a framebag to mount on the toptube of a small frame on Strive:ON? (canyon or other brand) Canyon has it's own (long and short): https://www.canyon.com/nl-be/gear/accessories/transport-and-travel/bikepacking-and-bikebags/canyon-framebag-long-bracket/10008082.html...

It's aluminium I think

It is indeed a temporary solution from canyon. It is similar to what many people have done, including myself. My temporary solution worked well. It takes away the weight of the battery from the small clips which brake. I swapped the latch . Feels solid. Canyon said the final solution will...

I received the temporary solutions from canyon. It is 100% what I did. So I'm happy.

And they will ones they have it, I assume. it seems fair to send the temporary solution only to the customers with issues, for the time beeing.

As mention before, canyon Belgium service is great, they already replied. this is the reply (translated with google) We are still working on a definitive solution, but because Bosch cannot offer a definitive solution in the short term, our own Canyon engineers have also started developing an...

I'm sorry i was not clear. i'm aware that what I received is not what i need. this cover is the only part i did not need to replace . What i wanted to say is that i don't think the error of this wrong shipping is caused by Belgian service center but at Canyon shipping/warehouse at gemany. FYI...

this is what i recieved, only the cover, not the latch itself: My expirience with Canyon service Belgium has been exellent up to now. I assume that above shipping went wrong in Germany, where it was shipped from. Anyway quit annoying. luckely my temp solution still works.

good news, good news, i just received the shipping confirmation of the new latch : I'll keep you posted what changed on it.

Specialized also had their fair share of issues. (brose motor). One could argue that Canyon just used the latch of bosch.

i have been promised a new latch (not 100% sure it will be a new one, but assume it will be) delivery date is February 2024: i would advice to add a plastic part under the latch as discribed by serveral people in this tread, or buy this part in facebook link above: until Bosch/canyon has a...

I have a friend with a scott Patron, he has the same issues. He recieved already two new batteries under warranty due to bad connections/broken latch issues. also there is a tread here Scott Patron battery holder So, i'm afraid that the bosch rail allone will notsolve the issue.

I'm sorry if i was not clear, this is already on all Strive:ON s from the beginning. i believe (and proven with my temp solution, for now at least ;)) that the issue is at the bottom of the battery, there are two issues according to me: latch is not strong enough. battery is not snug enough...

now ok?

not sure if I agree. the rail only supports in one direction, a bit sideways as well but Canyon solved that with this feature: the Bosch rail seems heavy for not so much extra support. I Like the idea of Canyon by only support at the top and bottom and rely on the stifness of the battery and...

I used 3mm thick plastic part under the latch , something like this: under the metal clip I cut out the middle of this: if it works it aint stupid :)