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For the seat stay to crack on its upper surface rather than below is strange. The force on the seat stay as the rear triangle moves upward and slightly forward under shock compression is such that if there was a weakness it would break at the lower surface. Similarly braking forces would act to...

Yes on the app but not on Kiox....although as I said I do not have Map as a menu option

Tell them to change the LED Remote...........even taking one off another bike........its 2 minutes to change and as recorded above ,changing battery and/or motor in that case, did not fix the issue, so those components were not faulty. The LED remote is the only other component other than...

something is different with mine then! My second menu option on the bottom is "Ride" whereas your pic shows "Map".

in which case I wonder if the app update actually replaced the previous version and with it its bluetooth connection to the bike......................remember you cannot connect Flow to more than 1 bike. So since you cannot revert to the previous version of the app what you can do is run the app...

are you counting your settings from closed ( as Fox do) or from open ( which RS do)? Both your shock and Fork pressure settings seem high for 13.5 stone!! Are you telling porkies re your weight?:p

Im interested to know how guys a bove installed the update. Unless I am reading it wrong @Tower seemed to be saying he uppdated the Flow App and then connected to the bike? I connected to the bike and whilst connected I updated the app and I have no issues reconnecting to the bike. As I...

whether cone bearings or cartridge the set up is basically the same. With both bearing types the axle needs to be adjusted to remove any sideplay. The only difference being that cone bearings often need some minor adjustment after a few miles of use after the hub is built because some grease...

What am I doing wrong? I connected the flow app to the bike and did the update. On the ride menu option I clicked on "my routes" and that then showed my saved Komoot tours. I selected one of those and pressed "go". The route came up on the phone but I could not find any Kiox screen with the...

I cannot believe the seats for the bearings were "machined". In a carbon layup surely the position for the insertion of bearings would be layered up on a former. In fact I would have thought that former would stay in place to act as the seating shell for the bearing.

OK the bearing seat may be undersized but if that was the case I would have expected the process of pressing in the bearing to have displaced surface material given it is pressed in sideways of course. A word of warning a bout testing bearings with no load on them. Assuming there is still...

.........plan your route on your smartphone.....................I assume using either Komoot or Strava?? Is that downloaded to Flow? .....Not very instructive those release notes are they!!

No..not per ride...just accumulative.

There are 2 separate potential issues here. As @steve_sordy mentioned above the thru axle may be coming loose.......although if that is the case it usually means the sealed bearings are shot and therefore binding on the thru axle. If on the other hand it is the pre load applied to the hub axle...

I dont know the design ( which in principle seems a stupid idea to me!) so it may help to post some photos. If the cable entry has no grommet then it seems likely the cable will suffer damage so with no specific knowledge of the set up I suggest a couple of solutions may be to either fit a...

I always check over a new bike.........and I do all my own maintenance!! A common assembly mistake is to fit and tighten, planning to change tool to a torque wrench later..........then forgetting!! I also see folk using a torque wrench incorrectly. The correct torque is of course when the torque...

Yes this is an ISIS crank and the Race Face cranks are non self extracting. I have the same cranks on both my Bosch cx gen4 bikes which of course uses the ISIS crank. I have never used threadlock and always apply a smear of grease on the splines and the (female) bolt thread. Even after removing...

Yes I know that so which mode did you forego to enable auto to be added? I would deselect ECO

There should be no need for threadlock. Check that the bolts are complete with a flat and rounded washer (both are captive ). The Isis splined spindle has a small ramp against which the crank sits and it is the correct torque that forces the end of the crank onto it. The spindle splines should...

so what mode did it replace??