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Can you do the tunning on the app now?

Hi mate the button on the charger will turn orange when you press it thats to charge the battery to 60% its called storage mode. not sure why you only have 1 light flashing on your battery you may need to take it back as it doesnt sound right.

Haha . Iv been thinking every time I put my battery on charge I put the charger on storage mode to charge it to 60% and then put it back on charge to full on the day I go out . So I wonder if my battery needs to be fully emptied and then fully charge to full.

Yea I thought about this but my battery has a button on it to check it's charge and also I get a read out on the app.

You need to take your bike into the shop bud.

I have android im gonna tell the dealer about this too cheers.

android or apple?

I wonder if my bike needs a firmwear update or something.

My tunning part is greyed out for some reason....

Is yours a 2019 pwx?

Can you acess the tunning section Lee?

Hi mate i was talking to your brother about it today at peddlers and i had my bike with me and he couldnt connect to myn so its maybe something to do with your phones as myn connects fine to record rides but i carnt access the tunning bit for some reason. Giant want to get that app sorted as its...

No not on storage mode but yea that would answer it :) .

No not on storage mode lol . I made that mistake when I first got it though :)

I stopped the giant app early to check battery %

What could it be a dud battery or a greedy motor?

Imagine if I was in turbo I would get about 10miles or less.

My wife did the same route on a trek full sus with same size battery but she was in turbo mode and had 3 bars left that was a Bosch motor.

There was no wind to mention but I am 17 stone in weight but I watched a vid about weight and it didn't really make a massive difference to range.

Here is the ride I did today and my battery was dead at 20 miles.