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Same thing happened to my 2019 model. They drilled it out and replaced the bolt. Seems there is a weakness. I wouldn't think a replacement frame would be on if they can eventually fix the issue, but they do seem to have been a bit useless. I wouldn't go back there again!

Good to know thanks. I was wondering whether it was something more sinister, so pleased it's just a battery. Thanks for replying.

Thanks, didn't even know it had one.

Hi, I have a 2019 Levo Turbo, and the display is flashing red, bar 3 & 10. Anyone have an idea what this means? It doesn't impact anything. Thanks.