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I tried searching for a similar issue but not much came up. Today while riding my Decoy in eco low up a pretty good climb the cranks just went into freewheel mode. It made a noise like it was skipping gears. The motor just seemed to completely disengage from the cranks. There was no...

My local shop swapped out the new wheel and it seems like the noise is gone. I am a little hesitant to say it is solved after only 9 miles but it was a noise free 9 miles. That would have been impossible before. I am getting much more jumping between cogs in higher gears but I think that is a...

Listening to your video and mine, it sure seems like the same noise. My local bike shop (California Bike & Snowboard Alamo CA) disassembled the cassette and then reassembled greasing and torquing per spec. They did not see any smoking gun and the noise still exists. They do feel the noise is...

I am also having this issue with a YT Decoy Pro. This afternoon I followed squeegee's recommendation and greased the pivot axles. Unfortunately, I went for a ride this afternoon and the sound is still there. Super frustrating. Instead of folks saying nice bike, I get what is that noise...