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Hi, the app doesn't connect. Shimano DU-e8000 motor, fw 4.6.1, SC-E7000 and Samsung s9. I have played with synchronized switching of both bike and app, also tablet, but no luck. Any suggestions?

Purchased the app, couldn't connect to the bike.

I ended up with Thule UpRide roof rack Thule UpRide . Its load capacity 20kg corresponds to an ebike without battery. As the bike is heavy I had to buy a step stool for convenient loading. The package works well, no need to take off the front wheel and car interior stays clean.