Kenevo Gen1 Kenevo Expert 2023

blancysteve

Member
Sep 7, 2020
32
30
IE
Might have to do with UK customs maybe.... Did you get a DHL tracking number?
When my bike arrived yesterday my order status on the IBK site was still "processing order" so that was a bit misleading.
I'm in Ireland so should be OK. The bike is somewhere in Holland according to the tracking. Delivery was originally due Monday. Fingers crossed it shows up this week.
 

zorro77

Active member
Apr 13, 2021
243
420
Italy
I'm still waiting, payed 5
Might have to do with UK customs maybe.... Did you get a DHL tracking number?
When my bike arrived yesterday my order status on the IBK site was still "processing order" so that was a bit misleading.
Unfortunately it is not a customs problem. I have also been waiting since April 5th, I have written several emails, they are waiting for the bikes from the factory. When I bought I thought they were available ready to ship, but instead...
 

StefanBatros

New Member
May 24, 2023
10
8
Romania
I'm still waiting, payed 5

Unfortunately it is not a customs problem. I have also been waiting since April 5th, I have written several emails, they are waiting for the bikes from the factory. When I bought I thought they were available ready to ship, but instead...
My order as well was placed, in April, the 11th, and the bike got here only 2 days ago. I guess the good news is they are shipping, but with delays.

Hope you get yours soon!
 

blancysteve

Member
Sep 7, 2020
32
30
IE
Arrived Safe and Sound, prepped for a wet first ride tomorrow.

20240503_202421.jpg
 

EMTB Forums

Since 2018

The World's largest electric mountain bike community.

526K
Messages
26,038
Members
Join Our Community

Latest articles


Top