Yamaha (Giant SyncDrive Pro2) PW-X3 error code

hokkane4

Member
Jan 3, 2019
52
27
Finland
Hi, my Giant Reign has started throwing some errors. Now this has happened 3 times (bike has now around 400km). Basically Motor just stops and the control panel/display starts blinking the 2nd LED in red. Based on manual and Giant app, it means there is a problem in the motor. I need to go to Giant dealer to get this clarified. But as I can still ride the bike I have not been hurrying with it. Until now, the power cycle has been enough to recover the problem.

Does anyone else have a similar experience, and how Giant/Yamaha fixed the issue? New motor?
 

Iansgiant

New Member
Jan 27, 2024
5
0
Nottingham
Hi, my Giant Reign has started throwing some errors. Now this has happened 3 times (bike has now around 400km). Basically Motor just stops and the control panel/display starts blinking the 2nd LED in red. Based on manual and Giant app, it means there is a problem in the motor. I need to go to Giant dealer to get this clarified. But as I can still ride the bike I have not been hurrying with it. Until now, the power cycle has been enough to recover the problem.

Does anyone else have a similar experience, and how Giant/Yamaha fixed the issue? New motor?
Same with mine
 

Iansgiant

New Member
Jan 27, 2024
5
0
Nottingham
Hi, my Giant Reign has started throwing some errors. Now this has happened 3 times (bike has now around 400km). Basically Motor just stops and the control panel/display starts blinking the 2nd LED in red. Based on manual and Giant app, it means there is a problem in the motor. I need to go to Giant dealer to get this clarified. But as I can still ride the bike I have not been hurrying with it. Until now, the power cycle has been enough to recover the problem.

Does anyone else have a similar experience, and how Giant/Yamaha fixed the issue? New motor?
Any joy ?
 

Speed10689

New Member
Mar 19, 2024
4
1
Brisbane, Australia
I have had this very same issue. After running a diagnostic test Giant Australia decided to replace the motor to solve it. Unfortunately I had to wait 10 weeks for a new PW-X3 motor to arrive. Had it fitted, went for a total of only three rides with everything operating as it should, and then boom... had the same issue again. Another diagnostic test later revealed the identical issue to exist. I questioned if it was was perhaps not a motor related issue however Giant were adamant the diagnostic testing was correct and are once again replacing the motor however this time with the new PW-XM motor rather than another PW-X3 model. While waiting for the third motor to arrive Giant replaced the Y harness to check just in case. It made no difference so it's not a wiring related issue. I'm due to get the bike back next week. Shall post again with a result. If the news isn't positive keep an eye on the classifieds for a 2024 Trance X Advanced E+1 going cheap.
 

Norbert

New Member
Nov 2, 2024
2
0
Gyöngyös
Nekem is volt ez a probléma. A diagnosztikai teszt elvégzése után a Giant Australia úgy döntött, hogy kicseréli a motort, hogy megoldja a problémát. Sajnos 10 hetet kellett várnom az új PW-X3 motorra. Ha felszerelték volna, összesen csak három kört ment, minden úgy működött, ahogy kell, aztán bumm... ismét ugyanaz a probléma. Később egy másik diagnosztikai teszt feltárta, hogy ugyanaz a probléma létezik. Megkérdeztem, hogy ez talán nem motorral kapcsolatos probléma, de a Giant határozottan kitartott a diagnosztikai tesztek helyességéről, és ismét lecserélik a motort, ezúttal azonban az új PW-XM motorra, nem egy másik PW-X3 modellre. A harmadik motor érkezésére várva a Giant kicserélte az Y kábelköteget, hogy minden esetre ellenőrizze. Ez nem változott, tehát nem vezetékezési probléma. Jövő héten vissza kell hoznom a biciklit. Újra közzéteszem eredménnyel. Ha a hírek nem pozitívak, figyelje a 2024-es Trance X Advanced E+1 olcsón megjelenő apróhirdetéseit.
Szia, ugyanígy jártam én is, motorcserét kaptam, de 3 hetes az EMBT, nagyon csalódtam benne, teljes kerékpár cserét kértem, de motor cserét ajánlották fel.
 

EMTB Forums

Since 2018

The World's largest electric mountain bike community.

553K
Messages
27,940
Members
Join Our Community

Latest articles


Top