I have a Trance E+ 3 that I purchased new in July 24 (so not sure if it’s a ‘23 or ‘24). When I was bike shopping, I was told that Giant uses “six sensors” to determine when and how much assist to deliver, subject of course to the assist mode the bike is in.
As discussed in other threads, I find Auto mode to generally be useless and stay out of it. But, even in the non-Auto modes, I can’t seem to fathom how this bike determines when and how much assist to deliver. My impression during riding is that it’s happy to assist me on the flat, where I usually don’t want it, but it will often provide little assist when ascending a steep grade.
In my mind, assuming that a torque sensor is included in that array of “six sensors”, sensing me exerting a period of high torque should cause the assist to kick in. An increase in both rider-applied torque and cadence should also trigger more assist. But randomly, neither seem to happen and and I’m left really struggling to get up that hill. When this happens, shifting into the larger chainrings doesn’t cajole the motor into providing more assist, either.
Note that this isn’t the same “system cuts out” issue from other threads. My bike has the RideControl Dash display, and that stays on the whole time I’m experiencing this issue, so I don’t think that it’s physically something loose/wet/etc. After finally getting up the hill, the motor’s happy to provide assist again on the flat.
. Either I’m not providing the right inputs to the system to result in assist, or the assist algorithms the motor controller’s using in the non-auto modes are wonky.
As discussed in other threads, I find Auto mode to generally be useless and stay out of it. But, even in the non-Auto modes, I can’t seem to fathom how this bike determines when and how much assist to deliver. My impression during riding is that it’s happy to assist me on the flat, where I usually don’t want it, but it will often provide little assist when ascending a steep grade.
In my mind, assuming that a torque sensor is included in that array of “six sensors”, sensing me exerting a period of high torque should cause the assist to kick in. An increase in both rider-applied torque and cadence should also trigger more assist. But randomly, neither seem to happen and and I’m left really struggling to get up that hill. When this happens, shifting into the larger chainrings doesn’t cajole the motor into providing more assist, either.
Note that this isn’t the same “system cuts out” issue from other threads. My bike has the RideControl Dash display, and that stays on the whole time I’m experiencing this issue, so I don’t think that it’s physically something loose/wet/etc. After finally getting up the hill, the motor’s happy to provide assist again on the flat.
. Either I’m not providing the right inputs to the system to result in assist, or the assist algorithms the motor controller’s using in the non-auto modes are wonky.
